USA Postal Service

Almost every package takes days of either bouncing between Detroit facilties, or holding items there. And change tracking information while items leave Detroit facility. Detroit USPS is very broken, aren't we glad we're paying more for this terrible service!

Genuinely worst post office experience i've ever had, when trying to make small talk to the employees asking how their day was I was told "you have no business knowing what goes on behind here" and the worker proceeded to throw my package in my face.

Delivery was going as expected until it got to this facility. It arrived there on the 24th of April, its currently the 6th of may and still sitting there. Expected delivery was the 25th of April. This is ridiculous

Mailed a first class flat parcel on Friday 12/13. It did not leave Detroit for SIX days until Thursday 12/19 meaning it sat, God knows where, at the same place for almost a week before it was deemed worthy enough to maKe it's way to FL.

We chose a flat rate envelope that should have been... you guessed it, A FLAT RATE. My husband had to pay double the rate for no clearly explained reason. He tried to ask why it was a different price than what was clearly listed, and the employee was offended he asked a simple question. It is not hard to be kind to your customers. I do not understand her rudness. I don't know if the very rude employee pocketed the overage or just is incompetent like it says in the majority of the other reviews at this location. But I want a refund for your careless employees' mistake. And based on the numerous horrible reviews, it seems like you really need to clean house. I'm deeply disappointed in your treatment of your customers and your shady overcharging.

The worst USPS location. The staff is always the same two workers who are both equally as rude and unhelpful as the other. I have been here probably a dozen times since living across the street from this USPS, but am going to start driving to another one instead of walking here because I have never had a positive interaction in this store. I don’t understand why the staff are so rude and snotty every single time, I have never been anything but friendly and try to smile at them just to be met with attitude. Super disappointing since it is so convenient to just walk here :(

I went there today because of my Express mail did not delivery to one of business in this building.Ms.Cynthia tried to help me looking up where was my package the whole time I was there, she kept calling and checking with every places that she could. I really appreciated her help. I came home without knowing about the package yet but I feel much better that someone kept looking for me. I got notice from the business the end of the day. they did received my package in their mailbox in the morning. I am not happy about Express Mail service that got mix up in the process. But I am really grateful for everyone that tried to help me.

This is ridiculous! I ordered a pkg from Ebay that was shipped Dec 22. It gets to Detroit , they send it to Toledo ,then back to Detroit 2 times ! Then to Pontiac MI. Now it's in Flint MI when it was supposed to be delivered by today in Ohio! Do you ppl not pay attention!!!! Happens everytime I order !