USA Postal Service

I was shocked to see the negative reviews. I only had positive experiences here. Especially today when the lockers needed to be reset the woman that is behind the clear partition opposite of the regular line was so graceful and willing to help me!! We need more USPS employees like her. I wish I got her name black woman pretty hair with highlights.

Cassandra provided excellent service during my child’s passport renewal. She was patient, knowledgeable, and made the entire process smooth and stress-free. Truly appreciate her professionalism and kindness. This location does passport photo for more than 2 years old. Happy Holidays to Cassandra, and thank you for the great support!

I rarely post reviews, but will deliver a 5 star review today for this USPS location. The lady who served me for fingerprinting service this afternoon is extremely knowledgeable , patient , humble , positive attitude , caring , proud of her work, efficient , customer centered, and respectful. My fingerprinting was successfully completed within 15 minutes. She also went beyond and advised next step. While I was waiting, I also witnessed that she processed other customers passport application efficiently. she deserves a raise. 10/21/2025

They have the absolute worst delivery I’ve ever seen in my life no exaggeration. I have officially reached the point to where if it’s delivered by USPS I cancel and go anywhere else ANYWHERE IDEC 😭😭😭. These ppl have consistently mis-delivered my packages to my apartment complex for 3 months. Correct address, unit, even explicit instructions on how to get to my unit from the parking lot. They STILLLLL throw it anywhere I’m officially out almost 175$ and they have the AUDACITY to charge for delivery… next time just leave my stuff where it is idc if it’s in china I’ll get it myself!!! Then it’s always “contact us we’ll resolve it” take your resolution and shove it.

I walked into this post office thinking it would be quick—just one customer at the counter. Silly me. Instead, I got front-row seats to a 10-minute soap opera about someone’s life story, courtesy of the older employee with long curly white hair. Meanwhile, the line grew, but hey, who cares about actual customers when you can chit-chat, right? When it was finally my turn, she informed me my label was wrong. Great. But did she bother to offer a solution, like, I don’t know, selling me the correct one? Of course not. That would’ve been actual customer service. Instead, I was basically told “too bad.” I canceled my USPS label and went straight to UPS, where they actually act like they want business. This place is useless—staff more interested in gossip than helping people. If you enjoy wasting time and being treated like a nuisance, this post office is perfect for you.

Horrible horrible horrible. It's been over a year and the still have not fixed the thing where you place your packages in. It has been broken for more than a year. Everytime I ask someone there when will they be getting it fixed they said they don't know and it's been like that since they started working there. That's a shame. Everytime I go to place my packages inside of it and lift the lever for my packages to drop it doesn't drop. My packages are still in there. It just swings back and forth. Can someone tell me when will this resolved?? I usually have to drive so far to another usps to drop off my packages. I shouldn't have to do that.

I’d love to say WORST in area but that’s a lie. Not a “hurry bone” in their bodies. No one looks up to talk to you. You put in wrong box, you’re an idiot! But I don’t have time to help you. Please step to the side! One person working this afternoon. Line to door. One worker came up and said “that’s my manager’s problem and she’s at lunch.” This was 4pm. Post all the negative reviews you want…their UNION and managers will do nothing! Lived here 5 years and it’s always the same. 75229 you have a station to compete with for WORST EVER!

We stopped in at this location en route to DFW and it was super convenient. I arrived early and there was no line. Diane at the desk was super accommodating and the lobby was very clean - not a scrap of paper anywhere. This was one of the cleanest, most pleasant experiences at a USPS that I have ever encountered. Ever. There is also a self service Kiosk at this location.