USA Postal Service

I rarely post reviews, but will deliver a 5 star review today for this USPS location. The lady who served me for fingerprinting service this afternoon is extremely knowledgeable , patient , humble , positive attitude , caring , proud of her work, efficient , customer centered, and respectful. My fingerprinting was successfully completed within 15 minutes. She also went beyond and advised next step. While I was waiting, I also witnessed that she processed other customers passport application efficiently. she deserves a raise. 10/21/2025

I’d love to say WORST in area but that’s a lie. Not a “hurry bone” in their bodies. No one looks up to talk to you. You put in wrong box, you’re an idiot! But I don’t have time to help you. Please step to the side! One person working this afternoon. Line to door. One worker came up and said “that’s my manager’s problem and she’s at lunch.” This was 4pm. Post all the negative reviews you want…their UNION and managers will do nothing! Lived here 5 years and it’s always the same. 75229 you have a station to compete with for WORST EVER!

I didn't receive mail for 3 days due to my car being parked within 8 feet of our mailbox, I went down to the office and complain and the management team stated they were allowed to request 30! How lazy can you be, Highly disappointed that USPS is representing itself in this manner. Glad to see they already had a 1 star review.

I walked into this post office thinking it would be quick—just one customer at the counter. Silly me. Instead, I got front-row seats to a 10-minute soap opera about someone’s life story, courtesy of the older employee with long curly white hair. Meanwhile, the line grew, but hey, who cares about actual customers when you can chit-chat, right? When it was finally my turn, she informed me my label was wrong. Great. But did she bother to offer a solution, like, I don’t know, selling me the correct one? Of course not. That would’ve been actual customer service. Instead, I was basically told “too bad.” I canceled my USPS label and went straight to UPS, where they actually act like they want business. This place is useless—staff more interested in gossip than helping people. If you enjoy wasting time and being treated like a nuisance, this post office is perfect for you.

Horrible horrible horrible. It's been over a year and the still have not fixed the thing where you place your packages in. It has been broken for more than a year. Everytime I ask someone there when will they be getting it fixed they said they don't know and it's been like that since they started working there. That's a shame. Everytime I go to place my packages inside of it and lift the lever for my packages to drop it doesn't drop. My packages are still in there. It just swings back and forth. Can someone tell me when will this resolved?? I usually have to drive so far to another usps to drop off my packages. I shouldn't have to do that.

I hope this can help people that are getting passports. On the website it says walk ins start at 3PM which is true, however get there a hour before since they only take the first 4 people in the walk in line. People do start lining up a hour before. Make sure you have your application complete if you do not have one they do kindly provide them at the front desk. (I took my pictures at Walgreens) If US citizen have valid ID, and birth certificate. Pam assisted me with my passport process she is amazing,

We stopped in at this location en route to DFW and it was super convenient. I arrived early and there was no line. Diane at the desk was super accommodating and the lobby was very clean - not a scrap of paper anywhere. This was one of the cleanest, most pleasant experiences at a USPS that I have ever encountered. Ever. There is also a self service Kiosk at this location.

The older Caucasian lady that works there is horribly rude and condescending. I’ve picked up many packages here without any problems and she decided to have a problem today when the long line is literally near the entrance door over a signature. Please train your staff to work smarter and harder versus nit picking over a signature that she made me redo 4 times. I wish we can rate the sales associate AFTER their service versus BEFORE their service bc I would have given her a :( instead for her unfriendliness and rude tone. Her colleague next to her was very efficient though, he was working alone by himself seeing customers back to back out before she came to help.