India M.
Yelp
You know how at movie theaters, or in theme parks they overcharge for everything (bottled water is like 3 dollars, etc.) Well, I think that's what the U of T's bookstore is modelling itself on. The prices are grossly inflated. It's frustrating because school is already really expensive, and it feels like the bookstore is taking advantage of the fact that it is slightly more convenient, and especially for students new to the area, more obvious of a place to go to purchase supplies, books etc. It's really too bad that the on campus bookstore couldn't at least provide better quality service, since it has a large staff and (peak times aside - read: September/January) is never really that busy. Everytime (3 times, because I am a fool!) I have gone for help to the computer store/repair shop, I have had bad service, been treated rudely, and the prices/quotes for labour are grossly exaggerated. The customer service rep mocked me for deciding I would go to the Apple store rather than deal with them, but at least there they are trained to smile at you while they bleed you dry... and then... As, I was leaving the store today I overhead another frustrated customer exclaim to the lady at the cell phone shop counter (who at least was sort of nice!) "I have come back here 3 times, maybe I should just call Bell!" - he would rather be on hold to talk to some random representative in a call centre than deal face to face with the U of T bookstore. Way to go U of T, we're the TOPS! Also, buy/sell your books on the Toronto University Student Book Exchange Website or the Discount bookstore, you will get a better deal, no matter what.