Unpackt Pte Ltd

My children and I went into the restaurant for a quick meal. I told to them to find themselves seats, while I went to the counter to order food. Just when I was ordering food, I turned to see that someone was talking to them, apparently to ask if they have gotten themselves food from the cafe. It was only like a less than one minute that they were seated and there were so many empty tables. Fortunately, they knew how to point towards me. My sons commented that the baked rice tasted better home-cooked. The chocolate yogurt sultana reeked a rancid oil smell and the oil had seeped through the paper bag when I left the zoo after two hours.

If you're going to call yourself a café, then your dishes should deliver! When I ordered the “Chicken and Mushroom Baked Rice,” it felt more like something straight out of a pre-packaged meal than a freshly crafted café experience.

Was looking for brunch options and decided to check out this cafe. The mac & cheese is yummy, baked nicely, but portion is not big. Coffee not bad just that hot version is bit small cup. Sandwiches toasted just nice. Price wise i would say ok, close to neighborhood cafe pricing

My child was hungry, so we stopped by to grab a snack and bought some tomatoes after one of the staff highly recommended them. While waiting for my child at the playground, the paper bag for the tomatoes leaked. I went back into the shop to ask for another bag, but the cashier was unexpectedly rude and reluctant to help with my damaged bag. The leak occurred due to condensation from the cold tomatoes, and it seemed they hadn’t considered proper packing for their customers, instead blaming me. It was an unpleasant visit, and the cashier’s attitude really spoiled my mood. Additionally, the heirloom tomatoes, which were recommended to be eaten like cherry tomatoes, were all very sour! Replied to unpackt I am not the lady who walked away; I am the lady you suggested I purchase a recycle bag from, but I requested another paper bag to double up.

Exceedingly rude owner. Witnessed an exchange between her and an elderly customer today who was asking if the price on the secondhand clothing can be reduced. To which the lady owner sarcastically responded multiple times “can…but then my staff have to take out $2 (the price difference) to pay for you”. There are kinder and more professional ways to say that your prices are fixed and not negotiable. Immediately left the shop after this as I refuse to spend my money at an enterprise like this that shows zero respect towards customers.

This cafe is a gem find at the bird paradise. Food is freshly prepared (we had the egg croissant and latte - the egg mayo is delicious! It comes with a salad with juicy heirloom tomatoes and spinach leaves - well worth the price of the food) and the service staff are able to provide explanations about food when we had questions. The farmers market in the shop provided a good browse and the children playground just next to the cafe was a good find for the kid. It’s also a social enterprise :)

Breakfast is really 👍 & worth it. Souvenirs are expensive, mainly for tourists.

Happy to see UnPackt opened their new retail outlet here and it is their first outlet with a cafe! Serving all day breakfast, açai bowl, pastries and snack with drinks. Good spot to chill before or after your visit to the Bird Paradise. Also don’t forget to check out the retail area as well. Sometime they have some free items to giveaway.