Swimming Tales
Google
Review for Rooftop Restaurant
I recently dined at this rooftop restaurant and wanted to share my experience. While the ambiance is quite lovely, there were a few aspects that left me disappointed.
First, I noticed that they add a service charge along with GST on that charge, even after I specifically requested to waive it. It's important to note that service charges are not mandatory, and I felt my request was disregarded.
Additionally, the staff seemed to lack professionalism. I found myself having to remind them multiple times for basic items like cutlery and food. This detracted from the overall dining experience.
On a positive note, the ambiance is enjoyable, making it a nice spot to relax. However, I would strongly suggest replacing the plastic bowls used for hot servings. They simply don't align with the quality of the food or the experience one would expect from a rooftop venue.
Overall, while there are some great elements, improvements in service and attention to detail could enhance the experience significantly.