Untapped Hostel

Service was good, polite, not very personal. Location was perfect, 1 min walk from the subway line. So I stayed in the main building for a few days and the new annex building for a couple. The main building’s room smelled gross all the time, like slightly like a dead mouse. The bathroom made me cough and sneeze every time I entered, and every time I woke up, my allergies were acting up and would go away once I left. Nothing looks visibly dirty though. Bed was comfy and had more than enough space for me. The new building was much cleaner, but they refused to turn on the AC even after another girl mentioned it and I would sweat every night. There was no screen to keep mosquitoes out so you can’t even open the window to let the cool October air in. I went to the common room and it looks like their air filter desperately needs changing. Anyway, I can’t recommend for more a day or 2. Breakfast tasted great, but starts at 7 and they take customer from outside so keep that in mind.

This is the coziest and most spacious hostel I've been to so far, lovely and helpful staff. Plus the location is really good and almost central to all of Sapporo. Perfect hostel for any solo traveler!

3.5 stars. The staff helped me tremendously, as I transitioned to Otaru. Prices rose dramatically for the weekend in Sapporo. The mattress was great. The best I have slept on in Japan so far. I had issues though. The a/c wasn't cool enough. The place is designed for short people. I had to watch my head constantly in the bunk, in the bathroom and at the sink. The most disturbing thing was this though. Multiple nights the dorm just reeked of alcohol. You could smell it outside the room with the door closed, and when you opened the door, wow. Not good.

Amazing experience! The dormitory is comfortable with warm blanket provided. Common space is warm and clean. The staff are friendly and check-in process is easy and fast. Just 3 min to the station. Highly recommended!

Great location, easy to find, chill welcoming vibes, and the most warm and helpful staff I’ve ever had the pleasure of encountering. The beds and areas were clean and comfortable. Excellent stay and highly recommend to all!

Very cute building! Rooms were nice and actually a good use of space for 8 beds! I did unfortunately not sleep because bunkmates were snoring and had alarms that woke me up at 4am but they did not wake up :( . That doesnt reflect on property though that was just bad luck.

I had an incredible time at Untapped Hostel. It was my best hostel experience in Japan. The staff were super helpful, from accommodating to certain requests to sorting out issues that arose (forgetting my passport!). The hostel bunks felt like private rooms because of the unique design. Mika from the front desk was the best! Such nice hospitality and kindness, and she provided so many hidden gem recommendations ( nature sites, parks, and restaurants

We have had a wonderful stay at the untapped hostel, which was conveniently located near a metro station. The breakfast is a must if you stay here, delicious. The staff is also very friendly and helpful.