TT W
Google
Our Japanese speaking guide made reservation for us for 7:30pm. We arrived on time and the staff asked if we made reservation, eventhough the restaurant was about 70-80% full, rudely shook his heads side to side and told us several times the reservation was for 6:30. You can easily tell if locals are rude in Japan by their tone of voice and body gestures on top of “no 7:30!”, tap his monitor several times and kept repeating “6:30! 6:30!” If our guide made the mistake on the time of reservation, the restaurant would have called by 7:00. Whether If our guide or the restaurant made an error on the time of reservation, either tell us no seatings are available for 7:30 or treat us like walk ins will be acceptable. Absolutely no need for his rude tone of speech of “6:30 6:30
6:30’” When we were about to walk out; than he suddenly told other staff to offer us seats. If my son wasn’t that hungry, we would have left already, plus I want to stick around and see how this place will turn out. The food was decent, some were good, some so so. Atmosphere was typical izakaya. Waitress tried her best. If anyone gets greeted by this staff (could be manager, not sure) with Unprofessional attitude and lack of patience, I would recommend either asking him to repeat his response until he treats customers with common mutual curtesy and apologize before deciding to stay or turn down the seats. Btw, forget their English menu, minimal choices compare to Japanese menu, just use the photos from google.