carll439
Google
We had a fantastic stay at The Upper House, Chengdu in early December, 2025. We arrived from Hong Kong, where many in our group had had an equally excellent stay at The Upper House. Troy Zhang, the Guest Experience Manager, and Kylie Lam, the Hotel Manager, were incredibly attentive and helpful. We were a group of several couples many visiting Chengdu for the first time. Troy arranged an excellent English speaking tour guide ("Handsome Cody") and they put together a full itinerary including the Wide and Narrow Alleys, the Panda Base and Research Center, Dufu Cottage and Park, Sanxingdui Museum, Bian Lian face changing show with VIP seating, hot pot dinner, and made all the other restaurant bookings. Troy also arranged transportation around Chengdu and Dujiangyan Irrigation System and Qingchengshan, and also to Leshan Buddha. He purchased high speed train tickets for the group. He also expedited our check in and check out, and arranged a special late lunch for us on arrival at the hotel in order to save time for us to make the most of our first day. The hotel rooms were large and comfortable, and the restaurants, pool, gym and spa were superb. The staff were friendly and attentive. The Upper House has the feel of a warm, very personalized private hotel, rather than a chain. This must be one of the finest luxury hotels in China, and we found it very good value. We look forward to more stays at The Upper House. Chengdu is a wonderful city full of historical, culinary, teahouse and walking delights, and the hotel's location in Taikoo Li is excellent.