Urban Outfitters

Love this location! I never skip out on this UO because of the great selection of products. The staff is always so sweet and helpful. The store is organized logically and is typically clean. They carry a lot of the items on the website so it's never a waste of time to check out what they have. The sale section is a bit messy and sometimes they seem understaffed, but besides that love it!

If I could give 0 stars, I would!!! I had a horrible experience during my visit here.The cashier at the register, a young woman wearing a hot pink tank top, was extremely unprofessional and adolescent. When I attempted to pay with cash, she informed me that card payment was the only option because it seemed she couldn’t count money by herself and tendering cash seemed to be too much of a hassle for her. She then turned to her coworker and began speaking about me within earshot, which I found highly inappropriate and disrespectful. Additionally, despite the long line of customers, she took time to use her phone between transactions rather than assisting the next person in line. If you can’t handle customer service, get your miserable self to a desk job!

Girl wearing hot pink tank top with the botched face was extremely unprofessional at the registers. I tried to pay with cash and she literally said I couldn’t purchase if I didn’t wanna pay with card. She then turned to her coworker and was literally talking about me in front of me. Not to mention the long lines and she would literally take breaks on her phone before taking another customer. Yikes.

I thought this location sold bedding, sheet sets, & duvets, but their home section was pretty much non-existent. Disappointing because they have such cute designs online, that often sell out but you aren't able to feel the material. Feels like it's a huge missed opportunity with how many students move-in every year in Boston & are looking for bedding!! Please please add more bedding/duvets/sheet sets here! This location is really big with a nice, grungy aesthetic, but also really busy. Well organized & clean, but the sale section is in the corner, really dark (like 0 lighting there), & gets super messy.

The girl in the hot pink tank top working on August 2nd around 4 pm could use a reality check, who does she think she is belittling customers? Urban outfitters might want to look into this situation because i can assure you this wasn't the first time this girl has treated someone this way. if you're struggling with the cash register just say that, if you're miserable at your work of employment..find a new one, stop treating people like they're beneath you and acting like you're some kind of royalty because honey you're not.

I was told I couldn’t pay in cash by the girl behind the register with the over lined lips… it was clear to me that she could not count cash. Instead, she was rude, made me pay with my card that I didn’t want to use and then threw a fit with the pen pad freezed up on during our transaction. Some employees obviously need to be shown how to count OR be fired for incompetence, I’m not coming back.

Eliza was quite literally the sweetest girl ever. She was so helpful and sweet checking us out. Love retail workers like her and her shirt was so cute

Have been here too many times, but the layout is nice so I cant complain. Staff are friendly too, but sometimes theres a long wait while someone is returning something, and other staff dont open up the other registers. So much better than the Faneuil hall location, stuff is spaced out and easy to shop here

Had an amazing experiences Penn was the best ! Styled me like I was a celebrity, nothing but perfection !

" Time Traveling , Teenage hang out , still the same old fun ! Wow ! I use to come here with friends after high school. It's still the same old fun ! Still a younger crowd and then a few veterans like myself , lol . I absolutely had the best time here today . I got a few novelty items , so retro . Large selection of clothes , and miscellaneous items . It was too much fun ! The value is kind of pricey and the quality is good . For the price it should be , lol . The staff is pretty friendly. They are on the younger side . Definitely check this place out , it's just fun . Parking is difficult that's the only non fun part , lol ! However it's around the corner from a train stop so central . Google the address for the exact public transit stop .

i was there on thursday march 21 at 4:30 and i did not feel welcomed. the girl working register was very nice and so was the girl that was going around asking people if they needed help. cant say the same for any of the other employees. they would flat out ignore you or give you attitude for putting clothes back in the wrong spot, especially the girl that was working dressing rooms (tall brunette wearing a hat). the sale selection was lacking and is under the worst lighting in the whole store; reading text on labels would put your vision to the test. i would not recommend stepping foot in that urban outfitters unless you appreciate mistreatment and overpriced clothing.

We went here to buy a hat for my girlfriend. Right when we walked in, this super creepy security guard would not stop staring at me, and started following me around. We would have definitely bought AT LEAST a hat, but I told my girlfriend how uncomfortable that man was making me, so we promptly left. So infuriating

This goes out to the entire UO corporation. I am depressed. My bestie ordered a beautiful brown shirt from here that literally cost her half her paycheck and she would look so good in. THEN SOMEONE RIPPED A WHOLE IN HER BOX and stole that gorgeous pretty nice and beautiful and sexy shirt. She and I are devastated!!!!!!!!!!!!! and it is discontinued.!!!!!!!!!!Why cant she get refund. We are depressed college student. this is mine and her last straw. Never buy from here again. SHE IS NOW BROKE!!!!!!!!!!!!!!!!!

Staff is not friendly at all. Store looks messy. I just didn't feel the usual good vibes at this Urban Outfitters store. I was going to buy a $100 item and decided I could buy it somewhere else. Love the clothes and items there but I feel better buying my items when there is good customer service. I guess I didn't really need the item. Will go to another Store.

I wanted to point out an employee that really shined for me! Claudia on the first floor helped me pick out a blouse for my job interview and it made me feel very confident. I got the job, and I felt so welcomed by the workers. They even kept a safe distance while helping me! Really happy with my final outfit!

I saw a hoodie I really wanted so I purchased it like normally and then I went to cashier who was just doing her job and from the start she was giving attitude but I was fine with it but then she gave me wrong change and I had a feeling she knew what she was doing there and I realized not even a minute after I left cashier so I went back and she was trying to say I was wrong when she was wrong. I was getting attitude that a employee should never give to a customer, the whole time. The other lady helping out was very polite and working nicely with me to fix the issue. The original cashier was not. At the end I did get my change back.

One of the worst store I've been in 2020x they said they don't have any restroom to any clients because they don't have too and told me to go to TJ MAXX. Terrible!

Honestly, the items at UO are overpriced for the quality. The place is overrun with mainstream "hipsters" who think that their style is interesting, original, and ironic. The few things that I've bought there (clearance items) have fallen apart or frayed quickly. The only time I'll come here again is for a gift card for a friend. ...On second thought, maybe for an enemy.

For a retail store I thought it was interesting that they didn't have a single full body mirror except in the corner. However, the most DISAPPOINTING part was when I went to try on a pair of sunglasses IN THE DESIGNATED SUNGLASSES AREA and I looked up to see a mirror without me in it. THE MIRROR WAS TOO TALL. You think they'd be accommodating considering it was a specific area for sunglasses. #BoycottUrban

This one is well put together and hardly ever a mess. All the fun/random stuff that I don't think anyone ever buys is on the first floor, which is great if you're killing time before the bus. I saw tons of staff, maybe because it was midday on a sunday..

Oh to be so young and so lacking in irony to think that furnishing an apartment in Urban Outfitters chic or dressing the part of the tatterdemalion hipster was anything more than the expression of lemmingesque bad taste! Have I changed so much or does Urban Outfitters just market overpriced garbage to people who desperately crave the security of their very own subculture? Maybe they always have but, no, I think not. Urban Outfitters was once cool. Really, it was. Really. Why would anyone pay seventy-five bucks for an ill-fitting pair of jeans or a skimpy polyester pseudo-vintage shirt that looks like it came from the back of my father's closet? I remember when I could get such clothes from a) the back of my father's closet, b) a thrift store, probably once worn by an actual dead guy, or c) Urban Outfitters in honest-to-god vintage--and with Sears and Montgomery Ward labels sewn in! Urban Outfitters, what happened to you? And the "housewares"! Those tacky, shaggy, badly sewn rugs and draperies that look like they came off the jury-rigged set of a Ron Jeremy movie shot in a Van Nuys garage back in 1978? They're not cool when you pay those prices and it surely won't make you cool to buy them. Go to a flea market or the Salvation Army, instead. Oh my God, I've grown up! I am humorless, jaded, and intolerant. I am fat with pre-middle aged satisfaction. I'd better get to Macy's for a pair of Dockers. Kill me now.

Me: Where can I find tights? Employee: *makes a catholic gesture and walks away* As I turned to start a fuss I was stifled by a facefull of tights. There were tights on the right back wall. There were tights on the center front jewelry stand. There were tights in a crate underneath a table. There were tights hanging limply out of their packages near the vultures picking over the sale belts. There were tights in a new wooden cabinet that is meant to look old. There were tights on the floor in a basket on the menswear side. Holy effing ess. You think you get it, but I promise you don't even get it -- there is nothing in here but tights. And all the online sale items being sold out of season at full price. You'd think I left a happy customer. After all that, they didn't even have one single pair of brown sheer tights. FML.

So sometimes, I'm a bucket of fail and do things like wash my clothes with fish oil pills in the pockets of my hoodies. Don't judge. I'm trying to lower my risk for coronary heart diseases and other ailments.. and no Maria V.. I don't somehow absorb the pills through my clothes. I meant I usually forget to take them and they hang out in my pockets. heh Anyway.. .. so when I do things like wear said hoodie to work and don't realize that I smell like Oishi times 9.. Urban Outfitters comes to the rescue. During my "coffee run" at work, I was able to hop into Urban and find a t-shirt and gorgeous black sweater to do a quick changeroo. Did it in 10 minutes or less, son. On the regular, I like this Urban. I think the staff is really helpful and funny. I've never had an issue with asking them a question or being intimidated. Although Newbury's sale rack is really nothing in comparison to Cambridge's bargain basement and they're more likely to correctly mark their items. Dang, no surprise sales that justify my purchases here! But really, I've had some UO items forever.. so I really don't mind their prices. Some things I still find absolutely hideous but you know, you take the bad with the good. Slash.. does anyone feel awkward when they realize a t-shirt they like is really a "night time" shirt? Like.. for the boudoir and not for the public? Thank heavens for the good lighting in the dressing rooms. That probably wouldn't have ended well..

Okay, I admit it! I really really like this place. I also used to live in the area, so every time I got off the T, there Urban was, daring me to come inside and check out all the cool clothing. One of the things I like about this place is that my boyfriend and I can both go, and I feel a little less guilty spending time browsing, cuz he can check out the guys stuff too! The other great part is that while some items in the store are more expensive than others, there are still plenty of brands, like lux that aren't all that bad! GUYS: Check out the jeans selection here. Its hard to find jeans for boys in Boston and I find they carry some cheaper brands and a pretty decent selection to at least get you started - the guys sale section is in the guys section and can turn up some good gems GIRLS: I have a thing for casual dresses and at least for the past few seasons Urban has done a great job at carrying LOTS and LOTS of these! I also like that because they carry SO MANY trends, there is usually pretty trendy stuff on sale ;) Plus I feel like Urban is an addiction, the way this store is laid out, I feel like I want to check both sides of all the racks to see what I might be missing.

if you know where to look (clearance racks etc.) you can find some great stuff. I found a ben sherman button down for $9.99 and a couple of pairs of pants for under $10 each. Keep an eye out for the sales. Plus it's got a nice collection of kitschy crap to give people as little gifts.

UO isn't my scene. The clothes aren't my style to begin with, though I don't appreciate that, according to the interwebs, the largest pants they have for guys seem to come in size 36, and I'm definitely never going to be at skinny rocker size (I may be a 36, but I'm not going to get much smaller than that, so I'm already kind of out of luck). But I thought I would check out their kitschy, hipster vibe for some Christmas presents. Hence, my appearance in this establishment. A few thoughts: 1. I didn't like the layout. The Mass Ave entrance feels out of the way, and the Newbury St. entrance doesn't look much better. on top of that, the bottom floor just feels a little crazy. 2. On the plus side, most of the stuff from the website are here, including what I was looking for (it's a present, so I'm not going to reveal what it was, but it's video game-related). 3. The upstairs looked kind of crazy. Overall, it seems like a decent place for kitschy things or stuff that I would need in certain situations, particularly apartment-related doo-dads. But it's not somewhere I'd shop for clothes, and it's a little pricey as well.

I'm beginning to believe that hipsters are either birthed in the stock room of your local UO, or there's some machine that just rapidly spits them out. Yes, this is hipster paradise. Although, I'm not sure when hipsters will realize that they are now about as mainstream as Banana Republic. Maybe tomorrow? Eh, one can dream. Here, you'll find overpriced clothing that will look like utter junk once you've washed it. That, or upon your first wear, the seams will be falling apart at the crotch. I get that UO offers styles that are usually a little friendlier on the wallet than, say, a huge department store, but the quality really stinks. I do have a few UO items that I loved to death, but the death part came after something like 2 washes. Holes in shirts, seams that came apart--oh, the predictable death of an UO piece. Big sigh. Bigger waste of $.

This is one of the nicest Urban Outfitters buildings I've been to. They've done a terrific job with the decor and lay out. HOWEVER, they do not have a restroom which is ridiculous. This location is always well trafficked and the merchandise turn over tends to be pretty frequent.

This is kind of an interesting place to go in and look around. I usually end up walking around in here if I am early to meet friends at a restaurant on Newbury or Mass Ave and need to kill some time. They have an assortment what I like to call "decorative items" and my mother refers to as "crap". A lot of the stuff has no real purpose other than trying to look "cool". They have a lot of mens and womens clothes but I think they are seriously overpriced. Sometimes you can get something on sale and it's okay, but I would not go here looking to buy clothes. They sometimes have a section of stuff upstairs that is on "sale" but I think it's still pretty expensive for what it is. To illustrate how expensive the place is, I saw a candle there that I bought at Pier One for $8 for $14.

If you come here, I'd recommend only shopping their sale section!! Their sales are pretty good - got a shirt for $7 and another for $15 the other day, which is all the clothing is worth, considering how many wears you will probably get out of it. Some of their stuff is cute, but not worth $80 for a trend that might be out next month. Urban used to carry super cute clothes - chic clothes with a detail here and there that made it unique. The fabrics were hit or miss, but there were gems if you did some digging. But this was about 8-10 years ago. Now, I think the store tries a little too hard to be funky and different and since they're very popular now, I think they stopped trying to include clothes with good quality fabrics (now when they do it's astronomically priced for what it is). It's sad :( Dressing room staff/cashiers are hit or miss. Some are nice and some are uppity (why? not sure), but I think it's sort of standard to get holier-than-thou attitudes across all Urban Outfitters - isn't that nuts considering that I get much nicer service at their sister store, Anthropologie, down the street? There are other awesome stores in the area! Check out Lit on Newbury (there are two), Nordstrom Rack, Anthro or Lord and Taylor (both their sales section can be pretty sweet!), or even Forever 21 (comparable quality of clothing and style at a third of UO prices). Used to come here all the time, but the clothes they stock now have little staying power. Again, check out sales if you come here!

Urban Outfitters is one of those places on Newbury where you may find something, or you may not. It's hit or miss, though their prices are usually miss (damn expensive for a tee!). But I have to admit, about 95% of the time I would shop at Newbury I'd at least walk into UO just to browse. They have a really good selection of clothes if you want to be "different" and buy some hip vintage-inspired clothes. But be prepared to pay at least $25 for a tee that says something spiffy like "Everyone Loves an Asian Girl." Guilty.

This is a great place to start your shopping day on Newbury St., since it's at the end of the shopping area. I'd set aside 2 to 3 hours to stroll down Newbury St., starting at UO and ending at Chanel (at the very end). This location is smaller than the average UO but it seemed like it was maintained well. I also found several Boston tee shirts there that I thought made great souvenirs and my feet were killing me so I bought some flip flops as well.

Ugh. This location is awful. It's much worse than their Harvard Square location, between the awkward housewares/junky accessories section on the first floor, and the clothes on the second. Currently, they're running this "warehouse" type theme, with particle board, pallets made into makeshift clothes setup hangers, stuff like that. Unfortunately, instead of looking cool, it looks like Building #19 (the huge junk discount store). Hell, you could get a splinter. Worry not, dear reader, they will not run out of customers any time soon. In the upstairs, clothes are strewn every which way, nothing is ever cleaned up or reorganized, the girl's section looks like a post looting half the time, and the guy's section has things dumped all over the floor, shoved into corners. I'm supposed to pay 40 bucks for that? It's the same, and it's not going to change. If you're going to go urban outfitters, just go to the one in Harvard Square. It's at least cleaner and has the basement.

The secret to Urban Outfitters is waiting for things to go on clearance. See a cute top? See that $60 price tag? Leave it. Fast forward four months. See that cute top? See that $15 price tag? Take it. For the quality, the clothes at full price are rarely worth it. So why any stars at all? Well, for one, it's a fun store to browse through. The fun downstairs area with silly gag gifts is usually worth the laugh. I also think the accessories here are usually worth the small splurge. The prices on these are more reasonable, and they seem to hold up a bit better. This location is my favorite because the layout and size don't make me feel super claustrophobic the way I do at Faneuil Hall and Cambridge.

I am completely in shock with the amount of help I have just received from Chris, I called in to inquire about the Instax mini 8 and Cris went above and beyond for me, even with helping me find the color I wanted at a different location, retail stores need more people like Chris. Definitely an asset to the company. Thanks again and Merry Christmas !

I don't understand the major love for UO. The clothes are of terrible quality, but the prices suggest much higher quality. Modal is a terrible fabric. I do get tempted by the Kimchi Blue stuff because it's cute, but then my brain calculates how many washes the item will survive (two? three?) and I put it back. And don't get me started on the handbags. Most of it's pleather or some other horribly fake leather-like material, but it's incredibly expensive despite reeking of chemicals. The scent is so strong that it permeates the entire store. I don't have a problem with pleather on principle, but why does it need to cost so much? I do see blatant rip-offs of designer bags all the time here, but just when I wonder who would actually buy such a thing, I leave the store and see a gaggle of tweens carting around identical copies of the same bag. The only thing I actually do buy from here are the BDG jeans/pants, but only because they carry really small sizes. They definitely don't last long (low quality), so I only buy a pair or two each year in some unusual color/print/wash that I won't want to wear again next year. I do like the shopping bags they give out because you can reuse them for lots of other things in your life, such as carrying homemade lunches or a spare set of clothes.

I love clothes in this store, that is why I give it 3 not 2 stars. The service is terrible! I came there on Tuesday to buy jeans. There wasn't my size, so they ordered the ones I needed with the delivery. I did this previously, so I know how it works - the package usually comes to the place in 2-3 days. Today is Saturday, and there wasn't any sign of my long awaited jeans. I opened urban outfitters app to see the details of the shipping. And there wasn't any information about the jeans at all! I was not surprised, because the girl that sold me the jeans was passionated about talking with the co-worker. So I panicked. I called to the store, so they could explain what was going on. The girl on the phone said I have to go back there, so they can do the work for me again. Well, okay. I have nothing to do living in newton, I'll go there to Newbury street to buy these jeans AGAIN. So I came to the cashier that was a manager as well, as I found out later. She didn't believe me at first, saying that the information would appear in the app later. After I convinced her to check, we found out that the jeans were not ordered. Bingo! That was super unprofessional and inconvenient experience for me. I asked the manager to give me something for this situation, she gave me the discount of $2. Haha, thanks!

Yay for the funky and eclectic mix of stuff they have in stock. Boo for the fact that you have to be the size of a Stroke to fit into the novelty t-shirt. Boo for the fact that once you can finally afford all the interesting stuff there, you're too old to consider putting any of that in your apartment.

Ok, ok, I admit it. I've dropped some dolla bills here. I know I shouldn't (wiki "Richard Hayne" to learn why), but sometimes I need something at UO that I won't be able to find anywhere else (and I know I am even less likely to give up my Anthropologie addiction), so I try to keep it sparse. UO has pretty good sales, and I'd pretty much never ever buy anything full price here. But those sales! My last trip scored me hipster-perfect cutoff levi's, a long tuxedo vest, a cute top, and zebra wayfarers for my gaga costume all under $50 total. The service is decent and the store is usually pretty clean. My shopping experiences are generally positive. So, three semi-reluctant stars for you.

I actually think you can get some cool novelty stuff at Urban Outfitters. There's pretty much all I'd come here for though. While strolling down Newbury one day with my sister and her fiance, we decided to pop in to UO to look for bacon bandaids (yes, they sell those). Upon entering the store, the security alarm went off. Note, I said ENTERING. The staff here proceeded to pretty much strip-search my sister's fiance in the front of the store in front of everyone. They emptied his pockets, made him take off everything but his pants and t-shirt, frisked him multiple times and then proceeded to go through his wallet. I mean, seriously guys, WTF??? I would never risk the embarassment for me or a guest of mine by going back. Ever.

This place is packed with stuff. Which is where the problems begin. First of all it is so packed and there is barely any room that it seems cluttered, disorganized and just untidy. It is 2 stories but the staircase is also loaded with items as is every area in the store they could possibly try to fit anything. All of the fun items are tucked away and the crowds around it are just always too much to even consider looking at books and the like. And my cell phone set off their alarm 3x in the same trip, and each time the person at the counter made me show him I only had my cell phone. Inconvenient and embarrassing. Two things I don't like about shopping. I avoid this one.

Seems like that there is a Urban Outfitters on every corner in Boston. LOL! Same items that I come to expect from the store which are often intriguing. Things are overpriced though with any location you may go to.

I've been here numerous times over the past few years and I've come away with just one item (a sweet leather jacket that came out to only $60). That aside, the styles here are beyond hipster with a slew of gag attire...ie. borderline offensive T-shirts, etc. at inappropriately high prices. The random items like beer glasses, mugs and books downstairs are pretty hilarious though, so UO may be a good spot if you're looking for a small gift for someone.

It's congested, it's lively, it's fun..so many cool items in the gift area and the clothing area, chock full of fashionable wearable artsy fun clothes.

I have been shopping at this UO as long as i can remember, and I can count the times I have bought anything here on one hand. If its not on sale, it is probably way overpriced for what it is. Granted, they do have some cool stuff sometimes and most of what i do end up buying here is a gift - not for me. Sometimes i take notes of the cool stuff and buy it online for cheaper and don't end up waiting on line with college kids trying to look trendy in this overcrowded poorly planned shop.

I like this store. Its a fun place to browse and to be honest i do usually find a Tshirt or pair of earings that i just cant leave the store without. Most of the clothing is a little too Urban hipster trendy for me but i definitely find hidden pieces that are different and totally mesh with my style. Fun store to place dress up in and leave with a few random strays!

They try so hard to be cool and hip and its starting to back fire. Cool books. Never on sale. But you can get them on Ebay or half.com for 1/3. Hate the couples who stand there and read 1000 and 1 sex position. Seriously, go home and practice, I dont need to hear your gross comments. I guess, I can be a prude sometimes. They've also got some pretty cool photo frames, mugs, kitchen stuff and random cool, but absolutely useless trinkets. Greeting cards, note paper and lightbabs. Yep. Overpriced, but cool to look at. Sometimes, I go just for the inspiration. Sometimes kitchen stuff goes on sale and you, gasp, can get a good deal there. Second floor. Messy and hard to figure out whats where. I am not going to talk about their clothes. Its either "what would a high hippy wear to a party" or "things you find in your grannies closet." They also got some wallets sirca 1950s and horrific jewelry made at the blind people factory. I wounder who buys it? You can get the same stuff at the goodwill or at some garage sale for $1.50, but if you wish to spend your hard earned $ 68.00 on their mass produced but unique "merchandise", go you! Sales persons are just a*holes. Thats all there is to it.

It's an urban outfitters so there's nothing new about it. It just deserves 4 stars because of its location near the restaurants and stores on Newbury street and Copley.

The checkout guy asked me to give him email address, I said no. He insisted. I said no again. He acted like it's mandatory. F U. Never coming back. ( Shitty fitting room service, shitty attitude)

Maybe it's because I only have time to shop on the weekends, but whenever I step into this store I'm instantly overwhelmed by the sheer volume of customers. It can be difficult to move around, never mind sort through a rack or, god forbid, try something on. Between the crowds and the lines, I always seem to leave anxious and empty handed. Do yourself a favor and take a trip down to the UO at Fanueil Hall, it's a much better experience.

I have to admit, I have been going to this store since I was in my early 20's. I also have to admit, I have only bought one thing-- jeans about 8 years ago that I still wear. The store can be expensive, but my jeans have lasted, so apparently things in this store last. If you are in Boston, you have to check out this unique two-story store- it has crazy books, clothes, housewears, bean bag chairs, candles, etc. It is a great browsing store.

Everytime I go into this certian Urban Outfitters I end up leaving with mixed feelings. I love this store to browse in but my weakness is the clothing. There is a variety of style that can be made from the clothing that is sold here but the prices are a little out of my league. Although I love this store I can barely afford it at times. The plus side, everytime that I go into this store I always leave with a smile because of the sales associates. I've found that the employees are very nice and are very easy to talk to. I am always able to relate to the employees and joke around with them. Urban Outfitters college-aged employees create a great atmosphere but their prices that are so obviously not for the targeted customers (a.k.a. college and highschool students). Hence the mixed feelings.

The sale racks here are killer. (Crowded and a little messy, but what can you expect?) During their holiday deal with 50% off of clearance items, I had some really great finds. The dressing room attendants were SO helpful and tripled checked my prices for me. The cashiers are fairly friendly, but not overly so. I'll be back for the deals, but I would never shop the full price items. Way overpriced and the quality varies hugely.

really cool store -- but 35 bucks for a vintage (looking) T.... have to think more about if I really need another T-shirt in my wadrobe Great selection and friendly staff....

Came on a Sunday at 7:45 and they locked the doors, when on the door a nd the website said it was open until 9. Drove almost 45 mins to get a special gift for my boyfriend and I wasn't able to get it because they randomly decided to close early?? The employees just stood inside and shewed us away while a large group not including my friend and I stood outside in the cold.

Urban Outfitters is a great browsing store, but I rarely buy anything there. It's just way too overpriced, but it's fun to flip through the crazy books and toys on display. They also have cute housewares, but I feel that one could buy many similar items at Target or a novelty store for a lower price. Also, when I found out that the CEO of UO is way way conservative and donates a lot of $$$ to the GOP, that sort of soured it for me. I still like to go in and look and/or buy a small inexpensive item from time to time.

Urban is one of my favorite places to shop. Love the two floors of funky and trendy merchandise. They have a wonderful selection of cute items for your apartment. Love the tee shirt. Its a very cool place to shop or even browse around, so many fun things!