Urban Residences Maastricht

Stayed 2 nights in May 2025, 2 adults and 2 young children. ||The accommodation here exceeded all expectations - so much so, we stayed an extra night. The unit was huge, it had a very fresh feeling with neutral colors and great natural lighting. Block out blinds were great for sleeping (especially to get our 2 children to bed). ||The kitchen was fully equipped and all the appliances throughout were Miele. Inclusion of a washer/dryer was really helpful (you do need to bring your own clothes washing powder). ||Car parking at the hotel for unloading was helpful and we’d suggest using the offsite parking. No lift made unloading a bit more difficult, but this seems to be common throughout Europe. The accommodation was a bit difficult to navigate with a stroller so we’d suggest this mightn’t be a good choice if you need accessibility. ||Reception were really helpful and responsive to our requests, even though it was a public holiday. ||The location was perfect and walking distance to so many different restaurants, cafes and shops.||Highly recommend this great place!

Great Location, But Disappointing Cleanliness and Service ! The apartment is in a fantastic location, but our experience was not great. Check-in and check-out process was poorly managed. We were even asked to leave the apartment before the official check-out time, and housekeeping was waiting at our door, making us feel rushed. While the apartment itself is beautiful, it is quite worn out and in need of refreshing. The cleanliness was a major issue—there was a significant amount of dust and dirt around the bed area, which felt very unhygienic. A deep cleaning is definitely needed.

Very spatial room. We could split sleeping and living into different areas. Also, they offered a lot of utensils in kitchen so you can easily cook with IH or the oven. The location is perfect, the receptionist is pro and kind. If you try to book this hotel and you are wondering if you can drive your car into their garage. I can share the experience. I could drive my VW Tiguan into the garage easily. Even the entrance is narrow but I saw there was BMW X5 which is larger than Tiguan.

Location is good. Room service was terrible. No room service during my 4 nights. I had to buy toilet paper from the nearby supermarket. First hotel that I had ever seen where the shower is inside the bedroom. They locked my room because the lady claimed that I smoked in the room and demanded that I pay a 75 Euros fine. Without a choice, I gave her my credit card. She then said, I'll accept 50 in cash. BIG QUESTION MARK ❓❓❓

Our stay at Urban Residences was perfect from start to finish. The reception was extremely warm and welcoming. My family of three spent two nights in a deluxe Maisonette and the size of the apartment exceeded our expectations. It was spacious and very well equipped. It was so great to have a washer and dryer! The beds were very comfortable and the air conditioning was much appreciated in the heat. Maastricht is a charming city and our stay at Urban Residences made our visit a very memorable one.

We love this place! This was our second stay at the Urban Residences and, yet again, it was flawless. The staff are always so welcoming and our room was plush, well-appointed and gave us all the features we needed. There's a hob for cooking, an oven, Nespresso, washing machine, tumble dryer.... all quality items which worked perfectly.||The location is right opposite the Vrijthof Square and is absolutely perfect in terms of exploring Maastricht (one of our favourite cities anywhere). There's a great supermarket a 2 minute walk away, the train station is a 8-10 minute walk from the hotel, and the whole of Maastricht is on your doorstep.||This is a highly highly recommended place to stay.

The room was huge! And dog friendly. It is in the historic postal building right on the corner of the Vrijthof. The host was helpful and friendly and outside of the dish machine never working during our week long stay, ( never really missed it even though we cooked a lot with the spiffy appliances) even though we could we never used the bikes. Want to come back again!

We had 2 apartments for our party of 7 and everything was great. The apartments are large and very clean. The showers were hot and the washer and dryer worked perfectly. The kitchen came with everything you need to cook a meal. The location is perfect for exploring Maastricht and you can use their bikes to get around. They also have games and cards you can use. The employees are very friendly and so accomodating. Our train kept getting cancelled so they met my daughter in the evening after hours and gave her the keys. Thank you for a wonderful time in the beautiful city of Maastricht!