Carlos M
Google
The process was quick and easy. I renewed my passport after it had expired. They did not ask for everything that was said in the application checklist but take it just in case, the only thing they asked for was the application form ( I did ds 82) 2 passport photos and a copy of the online payment. They have onsite photos and copies as well, you can also pay for the passport fee on site. Cellphones are allowed but need to be powered off, they also have lockers on site just in case. My appointment was at 730 and I was out by 9, line was a 30 min wait but overall good experience. DHL was also onsite you pay a fee and they give you your tracking number.