Kenisha C.
Google
Visited Tracks & Records (Usain Bolt’s sports bar) to meet a friend and watch a cricket match (Australia vs. Britain). Unfortunately, the experience didn’t live up to expectations—especially given the brand.
Getting the cricket game on was unnecessarily difficult. My friend had to ask 5–10 times before it was done correctly. At one point, staff were all in a meeting and no one seemed to have access to the remote. Eventually, we half-jokingly asked if we could do it ourselves.
Service overall was lacking. Despite there being more staff than customers, employees were mostly socializing instead of checking on guests. I had to flag someone down just to get a menu and again to order a drink. It often felt like we were begging for service.
The environment was also off. The large ceiling fan made the bar surprisingly cold—especially with barely anyone inside (I’m sure it’s helpful when it’s packed, but this wasn’t the case). The music was blasting for no reason, which made it hard to even hear each other sitting right next to one another. What’s the point of meeting a friend at a sports bar if you can’t have a conversation?
Food was just okay. The red pea soup was too salty and overly coconut-forward. The oxtail with rice and peas (nearly JMD $3,000) lacked body and flavor—nothing to write home about or slap-ya-mama good. I did have it the next day, so that may have played a role. Drinks (Jameson & ginger ale) also tasted watered down, even over ice.
Location note: the mall gets very congested during peak hours—a 15–20 minute drive easily doubled. The mall itself has several other restaurants.
I’m very supportive of local establishments and truly wanted this to be better. Given the name and reputation, I expected stronger service, better attentiveness, and higher overall quality.
Overall: 3 stars.