Willie Runte
Google
We had a really bad dining experience here. When we arrived in the middle of the day, the place was nearly empty (only 2 tables had guests in) , yet the host rudely told us we’d have to wait 15 minutes for a table without offering us a seat inside while it was scorching hot outside (36 C). When we finally sat down, we were given a mediocre table by the stairs, while all the nice tables with a river view sat empty for our entire visit.
Service was consistently dismissive and careless. We asked for lemonade with sugar, were told “of course,” and then never got the sugar until I had to ask again , 15 mins later, and without an apology. The same thing happened with ketchup. Requests were brushed off, ignored for 20 minutes at a time, and only reluctantly fulfilled.
The food was just as disappointing: bland, overpriced, and poorly presented. The “steak” we ordered came with what felt like packet-style fries and an unseasoned nut mash that was never even described on the menu. For what we paid, the quality was shockingly low.
The overall atmosphere made it worse we felt unwelcome from the start, as if they didn’t want us there.
When it came to paying, the rude man who first talked to us, just pointed at the card machine with no smiles or thanks and just turn his back on me. Bear in mind I speak portuguese, so it was not because he couldn't speak my language.
Between the rude reception, the indifferent service, and the bad food, I would strongly recommend avoiding this place. There are too many good restaurants in Portugal to waste time and money here.
I only put 2 stars because the view is lovely.