Vakko Hotel And Residence

If you don't know Vakko, you're in for a treat. If you do, you'll find their obsession with getting things right extends to this hotel too. This was my second stay here and honestly, it's been a while since a hotel impressed me this much. The location in Nişantaşı is spot on - walkable to everything but quiet at night. The room was ridiculously well thought out. Proper welcome with their own chocolates and macarons (not some generic nonsense), glass water bottles instead of plastic, Proraso shaving cream and Marvis toothpaste in the bathroom - someone actually cares here. They even have Technogym equipment in the room (tucked away in the closet), though I didn't use it. What really stood out was the staff. Everyone from the doorman to housekeeping seemed genuinely happy to be there. Şahabettin at breakfast was a legend - remembered how I liked my coffee from my previous visit and always had a smile despite the morning rush. Speaking of breakfast - the eggs benedict with salmon was probably the best I've had anywhere. The croissants? They bake them to order - straight from the oven to your plate. You can tell they have their own patisserie from the quality of everything. Bottom line: If you're tired of cookie-cutter luxury hotels where everything feels corporate, this place is refreshingly different. Yes, it's at the higher end price-wise, but you actually get what you pay for.

This week was our second stay at the VAKKO Hotel And Residence. I have to admit that despite that me and my wife have been real fans of the cafe at the hotel, I had second doubts about staying there and was always relying on the well know luxury brands next to the Bosphorus. It was due to my wife's request to try the hotel since it was close to the hospital that we had to attend, so we decided to try and I have to say that this was the best decision ever. The staff, the property, the amenities and everything in this hotel is absolutely perfect ! We have been to many places, but this is certainly in the top tier of service we have ever experienced ! The suites that we occupied in both of our visits are absolutely great in size, design and feel ! So good that we are ready to miss the Bosphorus view and for us there is no doubt that this is our place when it comes to Istanbul from now on. Thanks to the great staff and keep the good work guys !

As a first time visitor to Istanbul, I was blown away by the super-high level of service, attention and hospitality of the entire Vakko staff. Nisreen, Shihab, Moustafa, Ibrahim, Baris and Omar and everyone else represented superior class of service. The kind ladies of housekeeping were kind, gracious and thoughtful to us. Photos will tell you about the location and beauty of rooms -you don’t need my opinion- just stay here; no regrets. Lastly, a few words on a young man named Deniz. Super helpful, Super kind, super smart. This yound man was raised right. Prayers and gratitude to him and his parents ❤️

Perfect! All the services were more than excellent. They laughed with us, made jokes, and helped us a lot. They never gave us any bad looks; they just welcomed us with a nice smile, just like I thought it would be a normal hotel. But I will never forget this hotel. The location is very lovely, and everything in the room is excellent. I can never ask for more. They actually gave us a lot of gifts in the room, yeah. The service was just accident. I would never forget this warm welcome🤍🤍🤍

This small hotel is truly a great place. The people, the rooms, and the service are all amazing, especially Deniz the receptionist and the bell captain who carried our luggage. I forgot his name, unfortunately, but everyone at this hotel made you feel like they genuinely appreciated your visit, which is a really nice feeling for me as a tourist.

We have stayed in hotels around the world, the Vakko Hotel and Residence moves squarely into our top three experiences, globally. The defining element: service. Beyond exceptional. If you have the rare opportunity to stay here and be cared for by Ibrahim, Uğur and Deniz you are in for a treat of care and kindness. Both my husband and I had picked up colds enroute to Turkey and The Vakko was the perfect place to ease that discomfort while still partaking in Istanbul. Every need is anticipated and elegantly provided. Breakfast in-room each day, turn-downs, simple service details like providing an eye glass cloth bedside, tidying my husband's luggage mess and on and on...

We had a great & impressive stay at Vakko. Overall luxe atmosphere. The breakfast was outstanding. Special thanks to Umit, whose warm and attentive service made our experience memorable!

Everything in this hotel is perfect, but the main asset they have is their staff! Every single person I encountered was extremely nice, especially Ibrahim, he’s very genuine and kind. I hope they maintain this level of professionalism because that what keeps me coming back.