Valley Chop House

We have visited the Valley Chop House a few times since they opened a few weeks ago. I had reached out to them prior and they told me many items on the menu can be made gluten free and they have a dedicated fryer. We have eaten at the bar once, awesome drinks by Nancy! And in the dining room twice, Courtney was our waitress the first time and We asked for her again- she is outstanding! The food is amazing! The steaks and sides are delicious. Chili (not GF) and the hot honey carrots were favorites. The stars were the Tomahawk and the bone in rib eye- just fantastic! Overall a terrific dining experience!

Terrible experience overall. We asked to sit down 15 minutes before our reservation - as our young kids were forced to sit outside in the cold because of the age restrictions in the bar area - and were met with severe attitude from the hostess. As we walked out, we saw another employee mocking us. Very unpleasant. However, the bar staff was accommodating and kind. Kudos to them. The hostess working on Feb 16 should be fired. She is losing you money!!!

Just had the most amazing experience at the Valley Chop House in Waterville Vallley. Our waitress Courtney was so friendly,joyful and accommodating. The atmosphere was romantic and exactly what we needed for our 24th anniversary. The food was by far the best in the valley area. We can’t wait to come back.

Excellent food and service. Our waitress Courtney was a doll and very accommodating. The quality of the food was very good. We found the ambiance very good but a bit loud and had to raise our voices to be heard over the background noise. I highly recommend the Chop House for anyone in the Waterville Area. It’s worth the drive.

I was so looking forward to this new restaurant. The server was very nice , but I think was the only server there even though it wasn’t busy. We weren’t a needy crew, but any time we needed water or something in the order that was missing we would have to ask, and then the wait for service was long. For example, the “loaded baked potato- meaning butter and sour cream” was so cool that it wouldn’t even melt the butter. The server kindly brought another that was hot, but it took so long I had already mostly finished the steak. Then, since the sour cream was now missing, it was a good five minutes or more for the return. The hamburger another ordered was not tasty, and the requested mayonnaise came after finishing. The pork chop was nothing special. The steaks were good. I have been to excellent steak places of similar cost, and this, unfortunately, is not even a close comparison. I hope we just came on an off night, but I won’t want to return.

Heard this place through recommendations and decided to try it out for my friends birthday. It's probably one of the best steak spots in this area. The atmosphere is super cute as well. Everyone was impressed and happy with their meals. We will be returning!

The Valley Chop House staff are to be commended for an exceptional job at hosting our wedding After Party on September 20th. The food was delicious and the Welcome Drink for our guests was a nice touch. The atmosphere was cozy and comfortable. The location was perfect. Highly recommend!

I just had the most amazing dinner at Valley Chop House. The service was great and the food was unbelievable. I had the harvest chicken and a triple berry tart for dessert. I was told by many to get the cookie skillet but I love anything with berries so I went with that and it was heaven. Can’t wait to go back.

An amazing experience! The restaurant is beautifully decorated, and had a lively ambiance Extremely friendly and attentive staff. The service was top notch. My meal was delicious. The filet mignon was cooked to perfection. Best espresso martini in the Valley. I highly recommend the Valley Chop.

Out leaf peeping and we came here! Nice place inside, very warm yet slightly upscale. Server was very knowledgeable, attentive and friendly. I had the prosciutto wrapped Boursin stuffed chicken. It was delicious. Lamb entree was very generous, perfectly cooked. You must get the potatoes au gratin, it's a standout. Nice place!p.s. the fresh bread was marvelous

Excellent new addition to Town Square! Fantastic steaks, great atmosphere and presentation of food. Staff is attentive and does a great job! I can't wait to go back! So good!

Had the most awful experience at this restaurant. I will say the food was amazing. The service was terrible. We waited 50 minutes for drinks, absolutely the most ridiculous situation. We got our apps before we got drinks. 2 beers 2 martinis and a mixed drink took 50 minutes to arrive at our table. Every side dish was "sold out", it's a Saturday night, be more prepared. The only saving grace was that the food was good. I will never go there again.

Not many customers but the hostess sat a party of 4 RIGHT next to us. The steak we ordered was not cooked as ordered. Most steak houses will ask how the meat is cooked, that never happened. The meal was disappointing. The drinks were very good. Service was good.

Fantastic food and service! Wonderful bar and creative drinks. Amazing meats and desserts. Huge portions. Excellent value.

First off, the food was phenomenal. Everything else was lackluster or worse. Tried to phone in reservations, but the phone went straight to voicemail. Went online to "reserve", managed to send email and got confirmation that email was received, but no confirmation of reservation, so we went anyway and took our chances. Showed up at 5 pm and were told they were "full" although 80% of tables were empty (there were reservations for "later"). They did not have our emailed request and wouldn't accommodate at regular tables. They told us we could eat at a high top in the bar if we wanted. It took forever for server to show up, took forever to take our drink orders, took forever to get our drinks, took forever to take our food orders... No bread showed up until the food came and I asked where it was (oops, sorry). Again, the food was great. It took two and a half hours from showing up through eating and paying our bill and at least half of the tables that were empty when we showed up were still empty at 7:30 (I guess they were still waiting for those ever important "later reservations"). They apparently treat people with 8:00 PM reservations like gold, to the point where anyway else who shows up sooner is useless to them. Customer service basically sucked and cluelessness abounds. Hope they get their act together soon, as, again, the food is great. However, it's like they don't really want the business. They need to improve their table turning time and figure out reservation time management.

We went to the Valley Chop House for a special anniversary dinner and it was awesome. The prime rib was large (had enough for a leftover dinner) and the accompanying au jus and horseradish sauce perfectly complimented it. We also had the filet which was great, both were cooked exactly as advertised. The green beans with garlic side was very flavorful and my wife loved the Brussels Sprouts. The server was very friendly and knowledgable and attentive. Decor is nice. Pricing is as expected for an upscale steak house; more inexpensive entrees are available. We will go back to try several other items on the menu that looked interesting. The Valley Chop House is a very welcomed addition to the fine dining scene in Waterville Valley to compliment Coyote Grill.

Food was awful. Service was decent. Would not recommend going. Seems like a nice space but needs work on the kitchen getting orders right and being tasty.

We went to the Valley Chop House last night for the first time. They have been open for a few weeks now. I had reached out to them prior and they told me many items on the menu can be made gluten free and they have a dedicated fryer. We ordered the Valley the Tomahawk steak and four sides. The steak was amazing! The sides were delicious! Our waitress Courtney was awesome!

We had bad timing picking a Friday night during MA winter break but still. A high end steak house with screaming kids running around like Chuck-E-Cheese? We had to leave before food was ready and the steaks we had to go were awful. Our sever,although pleasant, was too busy dealing with a couple of bigger tables. This place might be good but pick your reservation time carefully.

Went tonight, Nancy at the bar was excellent. We had 3 old fashions which were huge and fabulous, apple butternut bisque, Caesar, pork chop and a sirloin. All were excellent, bill was $170. 6 stars and top notch. Best meal we ever had north of providence/boston

Expensive. Not worth what you pay for. We ordered prime rib, it was good but it was $40 for a small with a side. I asked for a baked potato and there was an up charge which the waiter never mentioned. If we have to pay for an up charged shouldn't we at least have the side that was supposed to be included.. needless to say we were very surprised when got the bill. Waiter was warm with no ice and the waiter never checked on us after we got served. Service was slow. Brussel sprouts according to the waiter were supposed to be delicious but they were bland. I would never ho again. Maybe our expectations were too high. Our bill was $280 and that included only two drinks. Ridiculous.