O5763TPlukek
Google
I visited this hotel for business. One word sums up my experience, Pathetic!||On the second night, I came back at 10pm and I had left the key at the reception, it was closed and everyone had gone to sleep, same thing happened on the third night, only that this night it was about 11pm and everyone was fast asleep, nobody in sight including security, kitchen was closed. (You can die of hunger in this hotel, I took black tea for dinner that night, no one was available to cook, apparently it is the norm in the hotel) Which "luxury" hotel shuts down at night to resume business in the morning? This is the first one. I had to walk to the staff quarters to wake up someone to get the key, which took another half an hour. This hotel fails in every sector, customer service, food, nothing seems to work here. There is no value for money, pathetic overpriced buffet meals with limited options. Being a hotelier myself, I had the worst experience with this hotel. I highly recommend that you keep off this hotel!!