Jack Jefferson
Google
We recently stayed here with a group of over 30 people and unfortunately, the experience did not live up to expectations—especially for the price of $3,475 per week per room.
The rooms themselves were poorly maintained: holes in the walls where the ac unit was connected , no screens on the windows, windows will not open or close, doors that didn’t close properly with crack around the door frame, and underperforming air conditioning made it uncomfortable, especially in the summer heat. The holes and crack allow bugs to come in and bite you while you sleep, but fortunately they have a can of insecticide for each room. For the price, we expected much better upkeep and attention to basic guest comfort.
The pool area was also a concern. Despite posted rules, staff did not enforce them, leading to an environment that felt like aesthetics were more important than guest comfort. It’s clear that ownership is more focused on appearances than actual guest experience or comfort.
It’s also hard not to wonder about how the staff is treated. Staff may not be paid a livable wage—while ownership continues to profit off guests staying in substandard conditions.
This was a big trip for our group, and we had high hopes. Unfortunately, we’ll likely be looking elsewhere next time.