Oiva V.
Google
Great food let down by problems with service (and no alcohol).
Everyone seemed to enjoy the food, but we visited the restaurant with a large group of people that came at different times and sat at different tables, but we were all asked to pay together. This was frankly unreasonable and left a sour taste in everyone's mouth. From our communication with the waitstaff (which was difficult) we understood the restaurant isn't capable of splitting bills, so we would pay per table. We were fine with this and it's not out of the norm in krakow. But after we ate we were suprised to be asked that 20 people who were served by different waiters at different times and tables pay together. This is not acceptable, which is why I felt compelled to write this review.
We were also dissapointed to learn that the restaurant does not serve alcohol only after we were seated. Not a problem if it was disclosed beforehand (like on the website), naturally.
Minor things also, like bringing 1 single napkin for a table of 7, as well as not enough cutlery. The staff also forgot one order of fries for our table and it had to be asked for multiple times (and it still came without sauce at first).
We intentionally came later in the evening so there would be space for us, but the atmosphere was not very inviting or friendly. We were patient and accomodating to the staff regardless. This was our final meal in the city so our expectations were let down by the experience.
I ate the oyster myshroom cutlets which probably would have been my favourite meal in krakow, if not for the service problems. So again, very good food, but poor service.