VEJA MARAIS

Don't come here if you're expecting a refund on a valid return. When returning recently purchased shoes in perfect condition and within a week, we were informed we would only be able to receive store credit; apparently, no refunds to original payment methods are issued. If this is indeed company policy (which we could not find on the website and is not even something you would need to think about when shopping at any other brand), the store should make sure staff are trained at making this very clear at the point of purchase. Upon purchase, you're informed you have 30 days to make exchanges, but clearly the most crucial information is being omitted. Terrible experience.

We had a great shopping experience here! The sales associates were so patient and kind while we were choosing our shoes. They brought a lot of different options so we could see how the different styles fit. Highly recommend this store!

Love Vejas in general and very satisfied with my experience at the store in Marais. Loïc was very helpful and he also provided educational context and tips on the shoes I’ve been wearing for years! Thank you!

I love the brand, so i went to the store today :) and i was nicely received by the security guy, i enjoyed my shopping thanks to Chelsea and her tips! i love my volley !

The bottom of my Veja sneakers got ripped apart in 11 months, under the 2 year French consumer rights guarantee period, I got the shoes to the shop and they mocked up with me saying it’s only 6 months guarantee for them, when I said it’s legal right of 2 years they need to obey at least check the shoe they didn’t even look, and they said ‘Nah it doesn’t work like that in here’, first they don’t obey the laws, second their attitude is horrible. I’ll be using all my legal rights.

I bought two ítems 32 days ago and not only have I not received them, but their customer support has also not given me a resolution. Previously, I had bought from third party resellers in Madrid and I loved the brand. Now I buy directly from the brand and get scammed. This is unacceptable.

Great selection of shoes and fabulous customer service. Staff were very helpful to accomodate our requests and knew a lot about the brand. Great shopping experience

Big range of different models, convenient location but the high point was the staff: super helpful! Shout out to Löic who was friendly and guided me through the options