Allison W.
Google
I cannot say enough good things about Velocity Golf Carts. My lithium battery had completely died and wouldn’t recharge at home. The original store that installed it no longer services those batteries, so I was stuck and honestly stressed about what to do.
Velocity Golf Carts went above and beyond to troubleshoot the issue over the phone and in person. They don’t even typically sell the brand of lithium battery I had, yet they still took the time to help. At one point, he even offered to become a vendor for my battery brand just so I could potentially use my warranty — which says everything about their integrity and customer service.
Thankfully, he didn’t have to go that route because he was able to get it charged and working again. The turnaround was within 24 hours of my first call, the pricing was very reasonable, and the service was exceptional.
Great prices, great service, and truly caring people. Five stars and above. Highly recommend!