Nicholas Maldarelli
Google
I don't often write reviews, as it feels too transactional when dealing with small businesses, but I understand how important they are for new business. Therefore, I feel it necessary to make absolutely clear for the public how solid Velow Bikeworks is as a parts supplier (Used and NIB/NOS) for niche builders such as myself as well as for serving the general public. Walter, Will, and Craig are so sound. For the better part of two years now I've been going to Walter's shop for specific parts to build my period correct bicycles, and he is without a doubt the most reasonable business to trade within across the whole of Edinburgh. Deals are made and I never feel like I lose out. Even in instances of potentially* faulty parts, exchanges, refunds, and credit are always made available. Honesty is his best policy, and it's clear that customer satisfaction is his priority. Most importantly, however, is that Walter's demonstrable love and knowledge of cycling is what draws me to his shop, sometimes for parts, other times for conversation. It's not common to find bike businesses who still respect the old days, and these guys get it. Loyal for life.