Veneto hotel

Room is spacious but ironically, the shower cubicle is tiny. The interior finishing needs to be updated as they are visibly old. Not 'old' as in old world charm but old. For example, the curtain tracks were stuck and prevented the proper opening of the windows. The hair dryer that was attached to the toilet also had a "Not Working" sign pasted onto it. Almost all hotels in Greece uses their local produce for toiletries but the hair and body shampoo for this place are imported from China... Will leave the reader to figure out the reason :) One of the windows open to the courtyard where the restaurant is so some noise can be heard even with the windows closed if there are diners. But the level is not loud to be disturbing. Restaurant closes at 12am with some guests staying later than that occasionally. About 200m to the harbour so it is centrally located with restaurants all around. The 2 ladies manning the reception were helpful and knowledgeable. If you're a guest at the hotel, you are supposed to get a 10% discount when dining at the onsite restaurant, but it was not extended in our case even though we asked for confirmation. Details in the review of the restaurant separately.

We stayed for a week at the Veneto. It’s simply superb boutique hotel with lots of character in the historic Venetian building and the staff are superb. The restaurant is excellent fine dining, managed by Marie, especially warm and helpful. Nothing is too much trouble and the food everything you could ask for in fine dining. FYI finding the Veneto is challenging when you first arrive. Ask the taxi to drop you at the Hotel Ideon and the ask at every corner for the directions to Veneto. It’s only a few hundred yards and 5 minutes but the tiny streets can be very confusing.

My wife and I stayed at Veneto in September 2024 as part of our honeymoon. The hotel is located in the perfect part of Rethymno, easily accessible from both parking and the restaurants along the harbor. The property was beautiful, and all the hotel staff were very pleasant and helpful. The rooms were nice, although the shower was rather small and the beds could probably use an upgrade. We only stayed one night but really enjoyed our experience. We also enjoyed a wonderful wine-tasting at Veneto, which was a relaxed experience led by Venteo's sommelier, Rafael, and his protege, Daniel, who were both wonderful and knowledgeable. Our tasting included paired food, which was all delicious. Our personal favorites were the Cretan tomato jam and cheesecake.

Very disappointed with the hotel. Looks nice from the photos and from outside. Hitel grounds look nice but the room itself is old and not that nice. Hotel staff is polite and helpful, however the hotel room is poorly maintained and not well maintained. Housekeeping also doesn’t seem complete, with no vanity items(eg cotton pads) at all, and water is also provided only on first day despite staying for 4 nights. Window catch is also spoilt so the window cannot be totally sealed. Worst is the lack of integrity…feel cheated as the hotel said that 10% discount will be provided to hotel guests who dine at their restaurant (called Veneto Restaurant). When we dined there, we had made reservations beforehand and though the service seem Pleasant and friendly, no discount was given. We asked once while Paying the bill and were told that discount was already given. However we were not given a proper receipt, only had the total Amount on the receipt with no breakdown. When we asked a second time, for the actual receipt with the items we ordered (instead of just a one-liner total), the waitress told us that she has thrown the receipt away and is not able to generate a copy for us. She asked us why we needed it and we thick-skinnedly explained again that we thought no discount was given to us. Again, the same waitress assured us discount was already given. We paid the amount as charged anyway but computed the bill on our own and realised that we were not given the discount, despite us asking twice and the restaurant confirming twice that they already did. The next day, we brought this up to the hotel staff who said they will check but nothing was done. The 10% discount is minor but it’s horrible to “cheat” hotel guests and also, make the guests feel so bad to have to keep asking about the discount. I definitely don’t like to be treated this way and feel very disappointed with this hotel and the restaurant. Will not stay again and will not recommend this hotel and the restaurant. Update post response from hotel: Though hotel’s response is that the hotel room was fully renovated this year, I want to clarify that it really does not appear so as the window facing the courtyard cannot be closed properly (latch is spoilt) and the bolted hair dryer is not working. Have attached a photo.

The most beautiful hotel at the heart of the old town of Rethymno! The personnel was very helpful and kind, the breakfast and food were excellent! Highly recommend!!

We hosted our Welcome Dinner the night before our wedding in the courtyard at the Veneto and it was truly unforgettable. The food was absolutely exceptional--every dish was fresh, flavorful, and beautifully presented, showcasing the best of Greek cuisine. Our guests were raving about the meal long after the evening ended!||||The service was just as impressive. The staff were attentive, professional, and went above and beyond to ensure everything was perfect. They seamlessly accommodated our group, making sure everyone felt comfortable and well taken care of throughout the night. ||||The atmosphere was also wonderful, with the perfect blend of elegance and warmth, creating a magical setting for the special evening. The Veneto truly made our celebration a night to remember, and we are so grateful to them. We highly recommend The Veneto for anyone looking for incredible food, outstanding service and an unforgettable dining experience in Crete!

My wife, I, and two family members just returned from staying three nights at the stunning and historical Veneto Boutique Hotel. The staff was amazing, the rooms were spacious and well appointed. Our stay was filled with personal attention from arrival to departure from the owner Yiannis. He and his staff made sure that every detail of our stay was perfect. A wonderful breakfast was served each morning which was a great way to start each day of our Cretan travels. The kitchen was even able to pack us a small take away breakfast on one of our early departure mornings. The location was perfect for discovering all that Rethmyno had to offer as well. The detail that Yiannis has put into the restoration of the historical monastery is evident in every regard. We can not recommend Veneto highly enough.

Beautifully atmospheric with an amazing building of 600 years based in the old town of Rethymnon. Great location, 20 minute walk to the beach, got it's own fine dining Greek restaurant but several restaurants either to the left or the right within 5 minutes walk. Brilliant staff, lovely rooms with very comfy beds and excellent air conditioning. Great food everywhere, nice wines. Loved our week there.