Robert B.
Google
I have never seen such rude staff members. There were four guys doing absolutely nothing, and not a sinlge one offered to help.
After not finding what I wanted, I decided to leave the store but was held against my will while the staff falsely accused me of stealing and demanded that I open my backpack. It was downright offensive.
I regret not calling the cops on the spot. Also should have sued for slander and harassment. What a bunch of jerks!
Update on my recent review:
I am the author of a review on your store in which I mentioned an episode where I was falsely accused of stealing.
The owner's response said: "Hey, I think you may have the wrong store. We never did this, i just talked to my employees and that never happened here."
Well, it did happen in your store. This occured in spring 2022.
I assume you're Bill (Blinky) Hubina. If so, and judging by your photos, you weren't in the store on that occasion. I'll fill you in on the details:
It was late afternoon and I was the last customer in the store. There were four guys apparently in their 20s or 30s who either worked in the store or were friends of the guy in charge (also in that age bracket). There was also a young mother with her infant child, probably family members of one of the guys at the front of the store.
I was looking for Solite surf booties. I was told they didn't carry that brand, but there were other brands at the back of the store. Nobody offered any help. I went to the remote corner of the store, tried on a few different pairs but wasn't satisfied with the fit.
Upon leaving, I was blocked at the door and one of the dudes demanded that I open my backpack. In spite of the guy's offensive attitude, I kept my calm and asked him why he wanted to see the contents of my backpack. He said he expected to see a stolen pair of booties.
I was pissed, but emptied my backpack on the floor so he and his buddies could verify that no such thing had happened.
After that, I was allowed to leave the store.
The fool didn't even apologize.
So yeah, it did happen in your store. If the manager in charge was so concerned with shoplifting, why didn't he go back to where the booties were? He wasn't doing anything useful anyways. He could have offered help, or even pretend to help while keeping a watchful eye on the suspect.
He could have also sent one of his cronies to keep an eye out.
But no, he preferred to be lazy, chat with his buddies and then accuse me of stealing. So rude and unprofessional!