Veranda Pointe Aux Biches Hotel - Mauritius

Staff very polite and friendly, did have to ask for replenishment in room a couple of times. The better part of the Hotel is the Sandy Lane end which you need to upgrade to. We didn't but did go for 3 evening meals there and paid the subsidy. Food service and atmosphere was excellent. Hotel well located beach good. Recommende trip to Port Louis (capital) and Pampelmousses Botanical gardens. Over all a lovely week. You need to make sure you can cope with the heat this time of year!

Absolutely lovely resort! We greatly enjoyed the adults only side, esp the evening restaurant with our toes in the sand. The surprise fireworks were a wonderful treat!|Nice beach chairs under the thatched palapas. Always a very welcome breeze off the ocean. Plenty of shady areas to lounge, and an infinity pool for cooling off.|Another surprise was crepes for breakfast.|Would 100% recommend!

The service was impeccable. Everything was outstanding within the service. We were welcomed with drinks and a wet towel to refresh ourself. We were then brought to our room and after were given a personal tour around the hotel by Ludovic. Our children enjoyed the kids club where they did face painting, drawing by and swam in the children’s pool. I used the gym facilities which I was new and well equipped. Rana who is one of the bartenders was super nice to us and we had good chats whilst he was working. Zayn had fantastic customer service. He ensured we were enjoying our stay at the hotel and all of our needs were met. I also proposed to my girlfriend and the hotel arranged for a romantic dinner for the two of us. It was a sunset dinner on the beach with complementary Champaign and dinner a la carte. It was truly memorable. I must say that we would certainly come back to stay at this hotel again. The room were well dressed with air conditioning. We will be back for sure.

We had a pleasant stay at the hotel, thanks to the friendly and welcoming staff. However, there were a few aspects that didn't meet our expectations. The food quality could have been better-fruits were not good or missing, many dishes were overly spicy without any indication, and there was a lack of fish options. Staying for two weeks, we also found it inconvenient that there was no toaster available until our last morning. The "sandy concept" made it difficult to keep our room clean. Additionally, the availability of deckchairs on the beach was insufficient, which made relaxing by the beach a challenge. One of the most unacceptable aspects of our stay was the departure day experience. As we couldn't keep our room until departure, we inquired about shower facilities. We knew that at least six other guests were leaving at the same time, yet there were only two available showers. When we asked at reception, the woman simply told us to coordinate among ourselves with the other departing guests. This lack of organization and consideration for guests was disappointing and unacceptable. Overall, while we appreciated the staff and certain aspects of our stay, improvements in food quality, cleanliness management, and beach amenities would have made our stay even better.

Hotel is located in the north coast of Mauritius it has a beautiful beach. For the most part, staff are friendly and helpful with the exception of a few unfriendly staff members. The hotel itself is very affordable and it's beautiful. I loved the fact that it had 2 sections: family oriented section and adults only section. Senses restaurant was spectacular, the meals were tasty, the service was exceptional and the overall ambience was really pleasant.

We stayed in the Privilege part of the hotel, which was definitely nicer than the other areas. The rooms are comfortable, we missed any kind of hooks or even chair for hanging ones damp clothes. Also, housekeeping could be better, we had to ask a few times for towels or water bottles to be supplied.||The beach is very nice, the water clear, beach shoes are advised as there are quite a few stones in the water. The Sandy Lane Grill was very nice, good choice of dishes, nicely laid tables and attentive service. The main restaurant, where one takes breakfast and lunch is another matter. Often dishes or items in the salad or fruit bar are empty halfway through lunch or breakfast, nobody checks and when asked to refil the anwer is: is finished. Staff there generally unfriendly and unattentive. Lack of communication between management and guest, for instance the pool in the Privilege area was out of order for 2 days, no sign put up to inform of this or to say when it would be repaired, only the dirty water was a sign for us not to go in.||On the whole, we enjoyed our stay but would definitely recommend staying in one of the Privilege rooms

We’ve had one of the best holidays! It was our first time in Mauritius! Not really knowing what to expect we booked up Veranda point, and we were not disappointed! Starting from the hotel room with amazing balcony view of the palm trees in the garden ending by the beach! The staff were great special mention goes to Ludovic, and Jay!! They went above and beyond to make our days great!! Just one thing to keep an eye out is the Sandy Lane pool is out of bounds and is only for the Sandy Lane residence! It is one of the first things you see when you click on the hotel then Infinity pool but that is not included in the main resort and can be booked for extra fee!!

We are currently here and loving every minute of it. From the time we checked in it’s been wonderful. Definitely noteworthy is the rum tasting (spiced rum was my favorite and tastes like Christmas 🤩). Restaurant is lovely and food delicious at both the main restaurant and the one on Sandy Lane. We are staying in the Sandy Lane adults section which is such an added bonus with its own private pool and access to the beach. Staff throughout the resort are friendly, helpful and welcoming. Loving our engagement getaway 💗🏖️🍹