Auer V.
Google
The experience was completely unacceptable and did not match the description or the 4-star rating.
Major issues:
• The hotel was visibly dirty in common areas
• 5–6 large stray dogs were freely roaming the hotel territory
• Dogs were drinking from the swimming pool and lying on sunbeds on the beach
• This represents a serious hygiene and safety concern, especially for families with children
At one point, while I was trying to put my baby to sleep in the stroller, several dogs ran towards us and blocked our way. We could not continue walking and the situation was frightening.
Food & dining:
• Very limited food selection, with only one restaurant available for families
• Food quality was poor and far below expectations, closer to a 3-star level than 4-star
• The hotel does have another restaurant that meets a higher standard, however children are not allowed, making it inaccessible for families
This likely explains why the reviews are so divided: some guests experience the better part of the hotel, while others—especially families—are restricted to the lower-quality areas.
Due to these issues, our stay was significantly affected and did not meet basic cleanliness, safety, or quality standards. We would not recommend this hotel to families with children.