Vermutería Gran Clavel

4 choices in the heart of Madrid! I must admit, the concept is good and well built. 4 different atmospheres and concept bar/restaurant to fulfill the crowds in Gran Via heart of Madrid. Very smart and entertaining. However… manage well your expectations, not everything falls under the same price/quality ratio. During our visit, we started off the Vermut bar… but it was warm and service was too slow to take our order, so we went to the next concept. The wine and cocktail bar. A step or two upwards in atmosphere and for what I know service. So we had a couple of drinks and a good “tabla de quesos” from where I could choose. It was well presented with nice details like almonds, a strawberry and other edible decoration items besides just the cheeses. Staff was nice enough to explain about the 4 concepts build in the hotel. One of them, Ático 11, being a cute rooftop terrace without any reviews till we came up 😏 A roof top terrace during end September in Madrid is always a pleasure. We tried one cocktail but that was a bit disappointing. The 4th element is a restaurant, but we had plans for another place so we didn’t try the food. I must say, for this to be all hosted inside the hotel and everything being interconnected, I thought it was a really good ambitious work well done. However, I can’t give them all 5 stars because in my opinion, the staff should all be at the same level and they have some spots were they can improve. I would come back for sure and I would love to see they took the feedback into account and improved on those areas.

This cafe/restaurant on an always busy Gran Vía has such potential to be a great spot for tourists to take a break from their various wondering around Madrid. The decor is upscale with plenty tables for small and large groups. And it’s large windows give an excellent view of the hustle and bustle on and around Gran Vía. The restaurant’s big shortcoming is that it is understaffed. The waiters and waitresses that they have work their tails off but they cannot keep up with the heavy volume of customers that drop in on an ever perpetual basis. As such the service is slow and the food and beverages often come out cold. They are tasty cold but might actually be something special if they were served properly warm.

Friendly staff speak English. Delicious tapas / small plates, we ordered the fried squid, patatas bravas, croquettes de jamon, and a couple other things I can't remember. Came back later and tried their Vermouth which was delicious and great value @ ~4 euro per glass.

Still waiting for the Ketchup for the fries. Requested it about 10 mins ago. This gives you an idea of the service. They finally took our order about 30 mins after arriving. We ordered Spanish tortilla, hamburger and pickle. Over all review? Wish we went to a fast food restaurant. The pickle was three olives and two pickled fish on a toothpick. The tortilla was egg and potatoes...tasted like chicken and dumplings and the hamburger was way undercooked and very salty. The best part of the experience? The cool bottle the water came in. Taking that home with me...and unfortunately this experience.

This is a great place to experience Madrilian classic tapas. We ordered some of the most classic (gildas, boquerones en vinagre, callos, ensaladilla rusa...) and were very pleased with the quality and taste of what we ate. They have a wide selection of vermouth. Since we’re no experts we asked the waiter to recommend. We loved what he picked for us. Best vermouth I ever had. I have already gotten myself a bottle! With respect to the service which seems to be their big flaw according to other reviews I have to say that we experienced great and horrible service. One of the waiters that attended to our table was incredibly attentive, nice and provided great service. For some reason he was assigned to a different area of the restaurant and then we had another waiter. This time the experience was terrible. He would never ask what we wanted even if we discretely waved at him. We finally got to order a tapa and he never brought it. We had to ask for it twice and in the end we told him we did want it anymore. If it had been him the entire time I most likely wouldn’t have rated the place 5 stars. Too bad I can’t remember the name of our first waiter. The atmosphere is good, the place is charming and I definitely recommend going to try some Madrilian tapas.

Made a mistake of having breakfast here - not their strongest suit. Everything was cold. Jamon sandwich was okay but they could’ve at least warmed up the spanish tortilla, it was runny and cold as if made yesterday. They also offer stone cold, old churros with no chocolate to dip in, thus making them impossible to eat.

We enjoyed the quieter area with a bar and sitting down tables vs the very noisy and uncomfortable stools up front directly on the gran Vía. Ir can get very busy and I guess service could be slow sometimes, but we enjoyed attentive staff and quick raciones with our vermouths. Overall, a good spot for a quick stop with vermouth and tapas.

In the heart of busy Madrid, steps away from Gran Via, you can find peace and quiet in a bar with old world charm. About a dozen Vermouths are on the menu and I recommend the grifo (on tap) vermouth. Yes, there are a few more refined ones on the list but why going to a vermuteria if you don't drink the local offering. The music is as pleasant as the staff and while the love seats could use more upholstery, I can easily loose a few hours simply watching the waves of the world breaking on their windows.

Starving came on to share a salad & ham croquettes . Looks like a wine bar but the light menu looks good. Music played, service was prompt. Eight small croquettes came out quickly, they were good. Our burrata salad with pesto was tasty, the burrata was so fresh @creamy.

Don't come here if you're asian! they will be rude and won't serve you. Most foul experience in madrid. Definitely will not be coming back. Also, the food was cold and salty. couldn't even finish it. Overall, horrendous. avoid if you can.

Beautiful space and the staff was so friendly upon walking in! My server helped me choose a vermouth as they had several to pick from. I'd have gone back to this place again in a heartbeat to try the food if I had more time. My vermouth choice was very good, more smooth and less bitter than some of the others (not that I mind it more bitter). It's a nice atmosphere, good for some people watching in the big front windows, too. I really liked it, although my time was short here.

We first walked in here during the day for a bite to eat but we didn't just want tapas so we walked out. After our dinner on one of the other nights, we decided to go for a second round of drinks. It's a fun little place- just a place to lounge and talk and have a good time. They have quite a list of drinks that we tried and all of them were really tasty. There was one drink- the Eight? where the bartender comes to your table with fire lol that was fun!

Service is not prompt, but we knew that, like in most place, you wave and they come. The food was good, good price and a nice relaxed ambiance.

We went to have an aperitif before dinner. Big tourist place. Way overpriced. Waiters do not acknowledge your presence at all (it happened to every table that was there with us) you basically need to wave them a few times in order for them to look at you and when they see you, they look at you with an unhappy face like they were doing a huge favor to take our order. Would not go back but overall impression of the drinks variety is good. Many vermouths and jereses.

This restaurant was pretty good. The service in Europe is always a little bit slower but it was particularly slow at this place and no one waited on us for like 25 minutes. I thought that my sandwich was a little bit overpriced but it still was good and the size was a little bit bigger than other tapas I have had. I probably wouldn't go back but if I was in the area or one of my friends wanted to go I wouldn't be upset about eating there again. I liked how they gave us free chips

Slow service. Tapas was decent, but server forgot our smoked pork shoulder. Shrimp was soft...weird texture. May be better options

Great Location. We stopped in for a quick bite and drink. We sat for quite awhile before we were acknowledged. We ordered two vermut and a ensalada ruso. The drinks showed up 10 minutes later.....but no ensalada. Our server disappeared for another 10 minutes .... finally, we flagged him down and inquired about the ensalada. To which we were asked, "did you order it?" Well of course, he brought us bread along with the watered down vermut. Regardless, the ensalada appeared ... it was very tasteless. Better options.

We ordered Ramen de Cocido and two orders of Hamburguesa de Madrid. We were craving hamburgers from back home and we were not disappointed. The meat was outstanding they used a barbecue sauce and added sun dried tomatoes. Delicious! The Ramen was a pleasant surprise. I didn't know what to expect but it had local Sausage, chicken, ham and a thick sauce. Amazing what they did to ramen and local Madrid flavors! We ordered a bottle of Guimaro Mencia red wine from the Ribeira Sacra region of Galicia Spain and it was very good. Our waitress was very friendly and even gave us a taste of white wine from Madrid. We would certainly eat here again. Great food and wonderful service!