Verride Palácio Santa Catarina

The highlight of our stay was the staff - they are all incredibly kind and hard working. Yes, the property is great and the location is wonderful. But the staff are truly magnificent. The historic property is one of a kind and a delight to explore. The neighborhood is charming, especially the viewpoint next door. The breakfast experience was tasty and the staff were so kind and thoughtful. Thank you for the great experience and I hope to return in the future! I wish you the best.

We had the pleasure of staying at the Palacio and cannot recommend it more highly. The location, overlooking the Miradouro de Santa Caterina and the rooftops of Baixa is outstanding. It's at the end of a quiet street (only taxis and other authorized vehicles can pass through). The property retains it's historical character with accuracy and the owner's artwork adds personal charm. Our room was spacious, with an oversized bathroom with soaking tub, luxurious Aesop products and soft satin robes. There's a spectacular (albeit small) pool overlooking the city, a rooftop bar with a panoramic view and several dining choices, which sadly we did not enjoy. But the true jewels of this property are its employees and the warmth which they welcome you. From Joana, the hostess, to Mariana, the front desk receptionist, all made us feel at home. We even received a thank you note from our housekeeper for the tip we left - a first for us!! Prior to our trip, I had agonized over our hotel selection but I'm so happy with our final choice!

This may be our favorite hotel of all time, so far! The service has been exemplary. All the staff know us by name, know our room number and even our daily preferences. The room is so comfortable, with a bed that made getting up and out and decision point every day. The breakfast is extraordinary…a 5 serving meal that will have you wondering if there will be room for dinner. Only because we were out and about everyday, we missed enjoying a dinner at either of the 2 restaurants. My morning eggs were fluffy pillows of perfection everyday. And the coffee, some of the best I have ever enjoyed. Our 7th floor view of the river and surrounding areas delighted us everyday and certainly in the evening! But bring all the attention to design detail, it is the staff undeniably that made this stay so wonderful!

Service was excellent and helped offset some shortcomings in the design. While the property itself is beautiful, the remodel to modernize the space is not functional for travelers. The rooms are oddly laid out, with very little counter space, no hooks in the bathroom, and furniture and finishes that feel cheap and poorly considered for a historic property.

Verride Palácio de Santa Catarina is truly unforgettable. The location could not be more perfect — right in the heart of everything, with the city at your doorstep. The hotel itself is both luxurious and beautifully minimalist, offering a stylish retreat in Lisbon. What truly sets this property apart is the staff. Every single person we encountered was warm, kind, and genuinely dedicated to creating an exceptional experience. A special thank you to Ines at the front desk, always greeting us with a smile and helping hand. Gabriel curated our stay from start to finish, ensuring every detail was perfect. And last but certainly not least, Alexandra at breakfast. Having worked in fine dining at Jean-Georges in New York City, I can confidently say Alexandra is among the very best. She is knowledgeable, gracious, and her passion for hospitality shines through in everything she does. Start your morning with her — I promise it will set the tone for a perfect day.

Incredible hotel with a story. Unique from other boutiques, exclusive feeling. Infinity pool and rooftop bar for guests, both have incredible views. Parts of the original mansion are part of the hotel layout. Rooms are spacious, with great attention to detail (Aesop soap products are a nice touch). It is clear the owner is passionate about a shared experience with this space, a place to recharge and enjoy Lisbon right in the heart of the city.

Really great experience staying here. Staff were so attentive and assisted me whenever I needed it. The rooftop area has a gorgeous view, and the yellow room is a tranquil place to also work/read.I've been to over 40 countries and stayed in hundreds of hotels - Verride is def in my top ten global and I will be staying here again in the future.

A Truly Royal Experience in the Heart of Lisbon We had the most wonderful stay at this palace hotel during our time in Lisbon. From the moment we arrived, we felt truly cared for. The location is ideal—peacefully tucked away for privacy, yet within easy reach of Lisbon’s most iconic sights. Our room was everything we could have hoped for: sweet, spotlessly clean, spacious, and equipped with thoughtful amenities. The hotel went above and beyond to make our family feel at home, spoiling us with delicious desserts and special bites just for the kids—such a kind and memorable touch. The rooftop is a highlight in itself, offering absolutely breathtaking views over the city. We spent time up there each day soaking in the beauty of Lisbon from above. We also booked our city tours through the hotel’s recommended vendors and couldn’t have been happier. The tour guides were knowledgeable, personable, and made our sightseeing experience even more enjoyable. Each morning, we looked forward to breakfast—it was both beautiful and delicious. What really stood out to me was the attention to detail, especially the elegant local Vista Alegre serveware that added an extra layer of charm and authenticity. Above all, the service was outstanding: warm, personal, and genuinely caring. Every team member we encountered made us feel welcome and valued. A very special thank you to Daniela, the manager, who went above and beyond to make our stay unforgettable. Her warmth, attentiveness, and personal touches truly elevated our experience. This hotel truly offers a palace experience—not just in name, but in every detail. We can’t wait

the best of the best. Everyone was so warm & welcoming. The rooms were luxurious & the bed was so very comfortable & the sheets so soft! The food was fresh, elegantly presented & soooo delicious! Views, massive fresh flower, incredible staff.... you won us over. Until next time!!

The hotel is located in an automotive restricted area. If you drive, obtain access information from the front desk. This caused a little confused which had me driving around Bairro Alto, looking for an access point. Cannot put in words how satisfied I am with the hotel and staff. After two weeks of holiday around Iberia Lisboa marked the end of my trip. The hotel is an oasis in the chaos of Bairro Alto. The restaurant and rooftop bar are great for small groups of friends. The staff is amazing and extremely friendly. I rank the professionalism and service of Verride Palácio compariable to any exclusive hotel in the world.