askobilv
Google
Booked two rooms (for a couple and two kids) for two nights at this hotel after hearing good recommendations from friends. After my stay, I can say there are both positives and negatives here, but overall, I don’t see myself recommending this place to others — especially after staying at many hotels across Israel.||||Rooms:||The rooms are not well maintained. In one room, the TV remote control was missing, and once replaced, the reception was still poor and required another fix. The window also didn’t close properly — since the hotel is near the sea, we could clearly hear the strong wind howling through. A maintenance person came and made a quick fix but mentioned that a proper seal would require more serious work.||In the second room, the faucet water pressure was very weak and the shower head splashed water all over. I reported it, but it wasn’t fully fixed during our stay.||It’s also worth mentioning that no water bottles were provided in the rooms, which is something many hotels in Israel include by default — a small but meaningful detail that was missing here.||||Pool Area:||This was the most disappointing part. The idea of an elevated infinity pool overlooking the sea is fantastic and could offer a very special experience — but the area is poorly managed. There are very few seating options, so everyone is squeezed tightly together on a small wooden deck, much of which isn’t shaded. The pool itself is quite shallow (about 1.15m at its deepest) and completely unshaded.||Although there are “No Smoking” signs everywhere, guests smoke freely. Each time I had to personally find someone to handle it, and while staff did respond when I asked, I expected this to be enforced proactively. After having to deal with it repeatedly, I eventually gave up — which really affected the overall atmosphere.||||Food:||The food was reasonable — some dishes were good, others not so much. Overall, it’s acceptable, but I’ve had far better dining experiences in other Israeli hotels.||||Other Issues:||On weekends and holidays, two elevators are switched to “Sabbath mode,” taking them out of normal use. This causes heavy congestion with the remaining elevators, making it very difficult to go up or down floors during busy times.||||Positives:||The staff truly try their best — the receptionists, cleaners, and other team members were polite and helpful. The underground parking for guests is also convenient and appreciated.||||Overall:||A mixed experience at best. The staff’s efforts and the parking are positives, but the maintenance issues, poorly managed pool area, lack of proactive enforcement of smoking rules, and small missing touches make it hard to justify coming back. Unfortunately, I can’t see myself returning to this hotel.
