Victoria & Alfred Hotel Cape Town

We stayed here for six days, rooms were a little pricey, but we'll worth the money. A fantastic suite, overlooking the main entrance and plaza, cleaned and serviced every day. Great location right on the Waterfront. Staff were brilliant, helpful and friendly, the breakfast buffet was amazing, fresh fruits, cold meats and bread. The hot selection too was fantastic and beautifully presented. Bar prices for wine and beer were very reasonable. The sister Hotel has a pool gym and spa which is free to use. Would definitely recommend the V&A for a special treat.

Our first stop when we come to South Africa is the Victoria and Albert Hotel and there is a good reason. It is beautiful. The rooms are clean and spacious while the service is impeccable. Breakfast is amazing and we love the friendly service from all the staff. |The location is great with lots to do and see. Not to mention the incredible views of Table Mountain!|It’s like coming home every time we arrive. Trip number 5

Our LARGE bedroom was extremely comfy and clean. We had a piazza facing room which was lovely as we could sit and watch the buskers each day if we wanted to. The staff were very friendly and helpful and we felt very at home. In the Ginga restaurant the food was second to none and the cocktails were great too. I can’t recommend this hotel enough.

Arrived 1st February from a cruise at 10.00 am knowing check in was from 14.00. Warmly greeted and offered tea and luggage stored. Our room, mountain view and first floor was spacious and very comfortable. Requested firm pillows and they arrived within minutes. The hotel was recently refurbished and is in excellent condition. Note you will need a 3 pin ZA adaptor for electrical appliances.|Great location in the safe V&A with friendly professional staff.|Why not 5star rating? For 2 out of our 4 days the bar, restaurant and outside terrace was closed to residents in favour of private functions. We paid 2000 Rand for a day room on our last day as our flight was not until 21.00 only to find restaurant, bar and terrace out of bounds to residents after breakfast. Had we known we would not have spent 2000 Rand.|We last stayed here back in 2009 and we were looking forward to returning but left somewhat disappointed.|

Superb in everyway. Ambience, Cleaniness, Friendliness, Cuisine innovative and well presented. Breakfast lovely. Excellent location right by the Quayside. Rooms very well appointed with LOTS of drawers which is SO unusual. Plenty of storage room, which can be, and is usually lacking. Fabulous bathroom with large Shower & Bath which is unusual, plus two vanity basins - Seperate toilet which was really good. Normally the loos are within the bathroom. This was perfect. Spotlessly clean. Lovely linen etc Attentive and really friendly staff. Location absolutely perfect.

Had a memorable and well rested 4 nights in a Mountain Facing room which was spacious and had a great view of the harbor and Table Mountain. Location was great as many shops; restaurants and the Victoria Wharf Shopping Center on the V&A Waterfront were within walking distance. |The only issue is the missing complimentary beverage on arrival, which was promised on the hotel website, but the reception staff were unaware.|Despite a taxi strike during our stay, the hotel service was not compromised as hotel staff especially housekeeping were polite and helpful.

The hotel is lovely, clean and helpful. Fantastic position right on the waterfront, wonderful breakfasts. Unfortunately completely spoilt by the theft of money from my room. They promised to make a full enquiry using access cards and CTV, but inevitably nothing came of it. So sad.

If I could leave less than one star I would. DO NOT STAY HERE. WE WERE ROBBED BY THE HOTEL STAFF. My wife and I decided to stay here on our honeymoon, and as a result spent our first Valentine’s Day together in the police department. Not only was $500 and our belongings stolen from inside our hotel room, the hotel offered little to no customer service and no compensation even though a polygraph test was performed and the culprit was identified. Incredibly poor quality service; invasion of privacy and disappointing response in the form of lack of hospitality. Save yourself the grief and stay somewhere else.