Victoria Inn

Disappointed with the experience. I booked a room at Victoria Inn but had to check in at Victoria Garden Hotel to get the keys. Around 1:30 AM, I was woken up by a call from the receptionist asking me to go down and open the door for another guest because they had no access and the security guard was missing. As a paying customer, I shouldn’t be responsible for guest access at that hour. A hotel should have proper access systems in place.

The place is really nice and convenient. You can access to pretty much everywhere from here by foot. However, there is no fridge nor a hairdryer in the room. But it’s not a big problem for me. Overall is good.

The location itself is very good. The room is okay, but as always in Penang, there are almost no amenities. They checked the room for 10 min after check out, not sure for what as it does not have anything costly.

Very good hotel. Nice location and very convenient to go around attractive place in Penang! Love it!

Unexpectedly nice hotel, specious for family room. Only difficult to find parking space.

Minimum toiletries for couple's six nights stay. Rooms aren't sound proof, strong durian smell likely from some guest that lasted throughout the night.Mr. Kent at the reception is friendly, offering recommendations to dine and sightsee in the city of Penang.

Good spot for a pleasant and laid-back holiday. You may wander around to reach the restaurants and cafes. The hotel also provided pamphlets about Georgetown, including activities and places to visit. The family suite is spacious, comfortable, and tidy. They also have a security guard on duty. The staff is nice and approachable. We had a good experience there.Unfortunately, the facilities are limited. We stayed for a week, but the bedsheet was not changed according to hotel rules. They will supply new shower towels when they make up the room, but not tissue rolls. We had to request it at the front desk, and they delivered it the next day (we understood, maybe because it's only the two of them on duty). The WiFi signal is intermittent. A family suite room does not have a mini refrigerator. When we arrived, the telephone cable had been disconnected. There are just a few charging plugs.Furthermore, Trip.com states that breakfasts are available at the hotel's front desk. However, they do not provide breakfast. I hope this gets rectified on the website. Thank you very much.Nevertheless, it's a pleasant stay.

Very close to the mall, walking distance only, stay there for one night and lot of shops nearby to buy food