Victoria Sunset Suites Ibiza

I am writing to express my dissatisfaction with a recent booking I made for the Sunset Hotel. Upon arrival, I found the hotel in very poor condition. There was no elevator to the rooms, which was particularly challenging, and the road leading to the hotel was an unbelievable dirt path that took me approximately 25 minutes to navigate. Bathroom was terrible and room is full with Insects, the smell in the room was so bad The overall state of the hotel was terrible.

We stayed in this property for four nights for a friends reunion. Really good value for money, location is perfect (you need a vehicle) close to the best beaches. Views are wonderful. Pool and gym areas are really nice and clean. Thanks Horacio at reception who was always happy to assist us and the venezuelan lady from housekeeping who was also always with a smile made our stay perfect.

The place is very calm and the location is beautiful, but is is very far away from almost anything. The condition of the buildings, walls and everything is very very old. Things fall apart, our terrace was very dirty. We didn't get any water or anything as a courtesy.|The manager Horacio was a good fella but some other venezuelan worker she was very rude and treated us like we weren't paying 225€ per night. Overall a decent experience but it had kind of a bitter taste at the end. Hope they can improve these little details so it can be a real premium experience.

We booked our stay from 6th to 10th of October last March, getting a super deal seeing how early we booked it. We got to the Hotel early on the 6th and they were super nice and gave us the room even though it was way earlier than check in time and when I told them that we were with other friends who were not there yet they upgraded us to a room closer to theirs. The room was in fact a little apartment, nicely furnished with a nice terrace overlooking the woods and the San Antonio Bay ( the latter at a distance, though). Breakfast was ok, the food was always fresh and the price ok if you are a morning eater, if you only crave a cup of coffee and a croissant is obviously expensive, but aren't all buffet expensive if you do not eat? The staff was super nice and helpful, some other friends who booked last minute (and paid a lot more than we did), and who needed to leave a day earlier were granted a discount. It was just the perfect place at the perfect price for a little Ibiza escapade.

I went to this nice place to work and let me tell you something about the breathtaking views I enjoyed there, there are a large terrace facing San Antonio bay and Punta Galera as well, it was just amazing and first of all, the staff attention was great! ||Specially from Horacio, who always paid attention to all my questions during my stay. I heard they have changed the management, so, let’s give them a break, hopefully, the best is yet to come for them. I will come back soon 100%

The room wasn’t cleaned when we arrived, there were pieces of food and dirt from the people that were in the apartment before we were. The window was broken and the manager was arrogant and not helpful at all. The kitchen supply’s were very little there was nothing to wash the dirty dishes with. For 140 euros a night you would expect much more.. pictures look better online than realty. The apartments really need a good renovation... the view was amazing by the way.

The only thing good about this is the view, but the room was super noisy, slamming doors, people chatting, breaksfast serving, opening and closing windows. The worst nights in Ibiza and paying high cash. I will not come back to this place. What a waste of money. Horrible.

I went to this nice place to work and let me tell you something about the breathtaking views I enjoyed there, there are a large terrace facing San Antonio bay and Punta Galera as well, it was just amazing and first of all, the staff attention was great! Specially from Horacio, who always paid attention to all my questions during my stay. I heard they have changed the management, so, let’s give them a break, hopefully, the best is yet to come for them. I will come back soon 100%