Victoria Sunset Suites Ibiza

I am writing to express my dissatisfaction with a recent booking I made for the Sunset Hotel. Upon arrival, I found the hotel in very poor condition. There was no elevator to the rooms, which was particularly challenging, and the road leading to the hotel was an unbelievable dirt path that took me approximately 25 minutes to navigate. Bathroom was terrible and room is full with Insects, the smell in the room was so bad The overall state of the hotel was terrible.

We stayed in this property for four nights for a friends reunion. Really good value for money, location is perfect (you need a vehicle) close to the best beaches. Views are wonderful. Pool and gym areas are really nice and clean. Thanks Horacio at reception who was always happy to assist us and the venezuelan lady from housekeeping who was also always with a smile made our stay perfect.

The place is very calm and the location is beautiful, but is is very far away from almost anything. The condition of the buildings, walls and everything is very very old. Things fall apart, our terrace was very dirty. We didn't get any water or anything as a courtesy.|The manager Horacio was a good fella but some other venezuelan worker she was very rude and treated us like we weren't paying 225€ per night. Overall a decent experience but it had kind of a bitter taste at the end. Hope they can improve these little details so it can be a real premium experience.

We booked our stay from 6th to 10th of October last March, getting a super deal seeing how early we booked it. We got to the Hotel early on the 6th and they were super nice and gave us the room even though it was way earlier than check in time and when I told them that we were with other friends who were not there yet they upgraded us to a room closer to theirs. The room was in fact a little apartment, nicely furnished with a nice terrace overlooking the woods and the San Antonio Bay ( the latter at a distance, though). Breakfast was ok, the food was always fresh and the price ok if you are a morning eater, if you only crave a cup of coffee and a croissant is obviously expensive, but aren't all buffet expensive if you do not eat? The staff was super nice and helpful, some other friends who booked last minute (and paid a lot more than we did), and who needed to leave a day earlier were granted a discount. It was just the perfect place at the perfect price for a little Ibiza escapade.

I went to this nice place to work and let me tell you something about the breathtaking views I enjoyed there, there are a large terrace facing San Antonio bay and Punta Galera as well, it was just amazing and first of all, the staff attention was great! ||Specially from Horacio, who always paid attention to all my questions during my stay. I heard they have changed the management, so, let’s give them a break, hopefully, the best is yet to come for them. I will come back soon 100%

The room wasn’t cleaned when we arrived, there were pieces of food and dirt from the people that were in the apartment before we were. The window was broken and the manager was arrogant and not helpful at all. The kitchen supply’s were very little there was nothing to wash the dirty dishes with. For 140 euros a night you would expect much more.. pictures look better online than realty. The apartments really need a good renovation... the view was amazing by the way.

I give this place one star for the design and one star for the epic views. Otherwise the service at this place is awful. If you ask them to order you a taxi it will most likely not arrive or someone else will end up taking it. They also do not have any food, snacks or beverages here after breakfast and don’t offer a concierge service to help you get stuff from a supermarket even though the closest one is a long trek. Will be back to Ibiza but Most likely will never stay here again. Also no such thing as early morning checkout here. Reception was locked and I had to leave the key on a table by the door

Down a bumpy track and up a steep hill from the main road near Port es Torrent this place has great views over San Antonio bay. Very quiet, suspiciously so for July, a bit like a ghost town in fact. Nice landscaping, but greeted by dead rat in car park, plenty of cute cats around and it is the countryside so not the end of the world.||||Nothing really within walking distance except the local supermarket and 1 restaurant. This could be a plus or minus depending on your viewpoint.||||Car essential (plenty of parking), friendly reception staff happy to call taxis. These can take anywhere from 10 minutes to over an hour to arrive depending on how busy San Antonio radio cars are, allow plenty of time if you have a booking elsewhere! 20 minutes or so into San An, about 15€.||||Our suite had a great balcony view and a basic kitchenette complete with cute tiny ants. No mosquitoes to be seen in July. The air con worked well when it had been left on long enough. Tip, leave on all the time if you're not concerned with carbon footprint. Close blinds during day to keep sun heat out.||||Breakfast basic and overpriced by the looks of things, we had a kitchen so we made our own. Nespresso machine nice touch.||||Photos, website and Booking.com reviews VERY misleading (from a parallel universe perhaps?). Other reviews on Tripadvisor seem more reflective. This place is clearly trading on past glories and could do with some care and attention. Despite some nice decor touches (which look great in photos) the furniture is getting a bit shabby and more attention to basic functionality would have been better. Bathroom was tired, towel service patchy (random sizes, not changed daily), sink drained slowly. Plenty of hot water though.||||You get what you pay for as they say and Ibiza is not cheap. Unfortunately I think accommodation of a similar standard is available in better locations for similar amounts or more likely less! This place is clearly running on a shoestring, perhaps hindered by its location. Frankly you could stay at the Hard Rock for 100€ a night more per room, which while a different style of hotel, the quality difference is light years apart. Had a nice holiday exploring the SW of Ibiza and using it as a base to sleep, but would not stay there again.