Emily B
Google
I stayed at The Victorian for one night with my daughters while visiting Vancouver for the Taylor Swift concert, and it was, without a doubt, the best hospitality experience I've ever had—trumping even five-star hotels. The entire staff was incredibly helpful, from the housekeepers to the front desk team.||A special thanks to General Manager Georgie, who went above and beyond to accommodate our needs. While we were waiting in the lobby for our room, I noticed the level of service and personalized experience all the guests were receiving, which truly stood out. ||The friendship bracelets in the rooms, paired with wax-sealed envelopes and cards featuring Taylor Swift song quotes, was a lovely and thoughtful touch that really made the stay special.||Although we spent over $2000 for the night, we left feeling extremely satisfied and happy with outstanding service and personalized experience . ||We will be recommending Victorian to our friends and family. ||Very well done, everyone! ||Thank you for creating unforgettable experience