Victoria's Hallmark Shop

Went to this Hallmark store as we were in the neighborhood but will absolutely not ever be coming to this location again. Was not greeted at all upon entry, had to locate baskets on my own as the employees were too busy ignoring us. They had barely any stock but boxes all over the floor, didn’t even see the point in asking if what I was looking for was in the boxes because the employees clearly weren’t interested in helping. Finally, my young child had to use the restroom. I was informed I would have to walk a block in the rain to a nearby grocery store to use the restroom because we were not allowed to use theirs. I purchased the one ornament I was actually able to find and left, and will certainly not be returning. Don’t waste your time or money coming here.

They offer a delightful shopping experience with a charming selection of unique gifts and cards, backed by friendly and helpful staff.

It was a very good Hallmark. The staff was excellent! They didn't have any sweets - first Hallmark I have visited that didn't have any candy products. Although I am personally not interested in Pandora line, they had a good collection.

Beautiful store with something for every occasion. Went in looking for 2 sympathy gifts and the lady working, wish I had gotten her name, was so kind and helpful. She helped me pick the perfect gifts and found boxes to fit them both. Definitely recommend this location for cards/decor/gifts.

It’s a nice store, but the employees keep following you around, made me feel like they thought I was going to steal something?? We went into the Pandora/jewelry store and they followed us in there, went back to the main store and they followed us back. Never talking to us just constantly keeping up with us. I was literally holding one big item, you think I’m going to steal it blatantly? I understand you need to watch people but it made me feel like I was doing something wrong the way they keep blatant watch on you. It happened before when I was there too, just not a comfortable experience and my boyfriend said he noticed the same thing.

We visited this store around Father's Day time and had a very pleasant experience! The ladies were quite helpful, especially when we returned to make an additional purchase. Just as we were about to check out, they noticed and pointed out that the item was chipped rather than sell it to us. Very helpful!

I wouldn't recommend this hallmark! I went here to see the Christmas ornament preview they had about 5 out that's it . I'm not sure why they would say ornament event not have anything out. There's a ton online that say in stores as well! I don’t think they are putting all they have or not keeping things in stock .

Most Helpfully professional AND Very pleasantly thought too! They have it All from cards to great items! A shout out to Dear Ginny for her help finding my flamingo card!

Nice small shop in a busy parking lot location. This is probably one of the smallest Hallmark stores I've been too. They also sell a lot of pandora which I had no interest in. Staff could of been more friendly. They didn't even greet me when I walked in and I was one of two customers in the store.

Victoria's Hallmark Shop is tucked away in a shopping plaza off of Citrus Tower. It's jam packed with Christmas and holiday fun merchandise. They had tons of their signature ornaments, inspirational jewelry and gifts of all kinds. In the back there were racks and racks of cards. The staff was attentive and stayed busy assisting customers.

I wouldn't recommend this hallmark! I went here to see the Christmas ornament preview they had about 5 out that's it . I'm not sure why they would say ornament event not have anything out. There's a ton online that say in stores as well!

FYI, they still have Christmas cards,ornaments and decorations marked down to 75% off. They have limited items left in this particular Hallmark.

I have always experienced friendly cordial service at this store. Love Hallmark products, although I do think they are overpriced.

Very helpful staff. An item I wanted was not available at the Clermont location but the clerk called a store in Leesburg to see if they had what I was looking for. Fortunately they did have it and it was delivered to the Clermont store in just two days.

Poor customer service...for being in a less populated area Loren should work on her lack of....