400joannec
Google
Stayed at this hotel for two nights on our Garden Route drive.|We had two large suites. They were facing the sea/beach and beautifully decorated. |The hotel was very quiet. The staff were incredibly friendly, polite and chatty. |The restaurant has recently launched a new menu and, although the food is excellent, there are some improvements to be made in terms of the wait for food (at least 45 mins st breakfast) and the accuracy of orders (incorrect dishes served, items missing from meals or anchovies served when these were asked to be removed!) We ate at the restaurant for breakfast, lunch and dinner and had issues with all three meals despite there being no other/very few people in the restaurant when ordering on all three occasions. We saw the staff having daily meetings, however our experience clearly wasnt shared as the manager at breakfast proudly came over to hear all about our wonderful stay. Unfortunately we had to point out the issues we experienced. |I treated my two daughters to spa treatments during our stay which they thoroughly enjoyed.