Brian
Google
My wife and I just finished a Grand European River Cruise at Amsterdam. Viking's bus to the airport dropped our group of 70+ year old seniors off about three quarters of a mile from the departure terminal. Dragging our suitcases behind us, my partially disabled wife caught her foot on a curb while crossing one of streets and fell heavily. On blood thinners, her blood soaked through her shirt at the elbow and her knee became very swollen. Our Viking guide took one of her suitcases and another passenger took the other and she trudged on the rest of the way in pain. As we passed into the Schiphol departure area, we saw numerous other passenger busses dropping off their passengers right there. Viking doesn't do this. Our Viking cruise was stellar but fell far short at the crucial last step, dropping our review from five stars to one.