Aidan L.
Google
Stayed here for a few nights in November. I choose this hotel based mainly on location (wanted something central), and booked the 'Premier Villa with Private Garden'. The room also came with a free airport-pickup, - which at first sounds like a nice touch, - but it turned out to be a tuk-tuk, which along with my suitcases, made the 7km journey to the hotel a bit of a ‘white-knuckle ride’ !!
The size of the room was very large, and it was nice to have a ground-level room/villa with outside terrace. There is free WiFi and this was fine for my needs (checking e-mails). The hotel also arranged/called a tuk-tuk for visits to the various temples ($15-$20). However, my stay wasn’t a good as I’d hoped/expected, and there were some niggling gripes as follows;
• On arrival, I'd have expected some complimentary bottles of water, - but there was none.
• Whoever cleans the room must not be able to reach the ceiling, as there were cobwebs.
• It takes 5 minutes for the hot-water to warm up.
• The pool is nice, but with just 4 sun-beds, gets busy quickly. Pool shower not working.
• Breakfast is very basic and limited.
• $2 for a can of coke from the mini-bar is expensive for a country like Cambodia, and only discovered this on checking-out.
• Hotel isn’t a close to town-centre as I’d thought, and at night (due to heat and unlight road) you will need a tuk-tuk.
Overall, for a 4-star hotel costing £57/$85 a night, - this wasn’t quite up to scratch and more expensive than it should be in Cambodia, -- This really hit home when I paid a lot less in Thailand for much better accommodation.