Cedric C.
Google
Come for drinks and jazz. NOT for dinner.
We visited Villa Ana for dinner after seeing strong reviews and because it is part of the Hyatt Hotel, where we were staying at La Compañía. While the service and atmosphere were excellent, the food was a major disappointment.
To start on a positive note, the service was phenomenal throughout the evening, attentive, professional, and genuinely warm. The restaurant also locks guests’ phones in pouches upon entry, which I personally appreciated and had no issue with.
For dinner, we ordered four appetizers and one main course. Unfortunately, the appetizers were consistently underwhelming. The main course was the only dish that prevented this from being a two-star experience.
Appetizers:
Tom Yum Soup: Overly acidic and heavily seasoned, with unbalanced flavors. It was thoughtful of the staff to offer to split the soup for sharing.
Shrimp Tartare: Contained very little shrimp and was overwhelmed by other ingredients, resulting in a bland profile. The shrimp served on the side was overly salty and sour, possibly due to added seasoning and vinaigrette.
Corn and Lobster Croquette: Fine but forgettable. One small croquette served with two scoops of salsa and minimal lobster meat. At $26, the value was difficult to justify.
Grilled Octopus: Cooked tender, but completely overpowered by excessive salt, multiple sauces, and a salty dry crumb of some sort, leaving little of the octopus flavor.
Main Course:
Lamb Tagine: Well executed and flavorful, with no complaints. This was easily the highlight of the meal and the reason the rating isn’t lower.
It’s unfortunate, as expectations were high, especially after enjoying other restaurants within the hotel. The ambiance of the space is beautiful, and the service truly stands out.
Dinner for two with one drink came to $160 before tip, around $190 all in, which further heightened expectations around food quality and value.
The second-floor bar is excellent, particularly with live jazz and comfortable seating, and the cigar and rooftop bar are nice additions, though they could use refinement. The running-water ashtray is a creative idea, but water pooling on the floor beneath it detracts from the experience.
Overall, Villa Ana works well as a venue for cocktails and live music, but the food does not currently match the level of the setting, service, or pricing.
Update: During my stay at La Compañía, Carlos, the Hyatt's Food & Beverage Manager, personally reached out to apologize and discuss our dining experience. I genuinely appreciated the gesture; it speaks volumes about the care, accountability, and dedication he and his team have for their guests. I’m confident they’ll take this feedback seriously and work to address the issues we encountered.