Yiting C.
Google
Pros:
The check-in process was very smooth. The staff kindly allowed us to check in early and helped carry our luggage to our room (second floor, Room 17).
At first, the room felt warm and cozy, and the bathroom was comfortable as well.
Cons:
However, later that night, termites started flying out from the ceiling and gathering around the light. This was very confusing to us because all the windows were completely closed. We then realized there was a termite nest in the room, with more than 30 termites flying around.
We contacted the front desk (we appreciated that they have 24-hour service). Unfortunately, since the hotel was fully booked that night, they couldn’t move us to another room. The staff did come to clean the room and sprayed a large amount of insecticide.
When we returned to the room, there was a very strong insecticide smell—actually the same smell we noticed when we first checked in and opened the door, but at that time we didn’t realize the cause.
Because I’m very afraid of insects, I was too scared to sleep in the bed for the rest of the night, worrying that termites might crawl onto me. I ended up staying in the bathroom for the entire night instead.
The front desk staff that night did their best under the circumstances, but termites cannot be fully resolved with insect spray alone. I sincerely hope the hotel owner will address the termite issue properly and permanently.