Villa Blu Capri Hotel

We had booked a room for 2 nights at this 5* hotel. The classic room turned out to be in the basement, but with a window/door out to a tiny terrace. The smell of mold was really bad and we could not stay in that room. To get another room we had to pay 350€ extra per night. Total rip off, as we had already paid 550€ per night.|We asked to talk to the manager, and we also asked to get our money back so we could stay at another hotel. None of these was possible. |The other room was much better, but far from worth the price. It was mold in the shower, but at least the room did not smell of mold.|It pretty much ruined the start of our holiday and we will of course never come back to this hotel or recommend to anybody. |The location is quite good. We did not try the restaurant as we wanted as little as possible to do with the hotel.

Avoid This Hotel – A Complete Scam||We were forced to pay extra to change our first room, which was uninhabitable due to poor ventilation, mold, and a terrible smell. Even in the new room, problems continued — on the last day the bathroom started leaking.||The staff are polite but powerless. Both the “luxury” and “economy” rooms were terrible. No complimentary water is provided, and they charge €7 for a single bottle. It took two days to see the manager, who was aware of all issues but did nothing.||We only expect from a hotel a clean room, a safe place for our baggage, and a clean bed to sleep, so we can enjoy exploring during the day and night. This hotel fails completely. If you want to ruin your Capri visit like we did, BluCapri is the right hotel.

We went to eat lunch at Villa Blu Capri on July 21, 2025. The restaurant had a cute, charming atmosphere. The daily menu specials included homemade lasagna and fettuccine alfredo with chicken. The food was good and our server was friendly.. We ordered lasagna, fettuccine alfredo with chicken, bottled water, coke zero, and peach tea. The shock came when our bill arrived. The service fee was $19. This is a 35% upcharge! The meal cost $41 and then we had a $19 service fee. A mandatory $19 service fee is ridiculous. What a ripoff! Think twice before eating here.

Extremely bad experience at the restaurant. In a bill of 350 euros they overcharged us by 150 euros, totaling 500 euros. They charged each beer 15 euros (standard 400ml size) while the price of the beer is NOWHERE mentioned, neither in the food menu nor in the drinks menu. They also charged a cover of 5 euros per person, while this is also NOWHERE mentioned in the menus or anywhere in the restaurant as a label. On top of that, they charged 2 extra beers. Seeing this absurd charges, we tend to think that this was not a mistake, they were just hoping we will not see the extra 30 euros they charged. We complained and we told them we will follow all legal procedures. At the end they removed the cover charge of 60 euros and the two beers, reducing the bill by 90 euros. About the food, the fish was good. But the pizza we got for the children was very bad. Extremely bad experience, trying to make money from tourists.

The hotel is a short walk from the Taxi square. The service and staff are friendly. The room is quite small yet well appointed. The pool area was very simple and relaxing, could use a good scrubbing. We did enjoy our stay, perhaps a 4 star experience.

We were relocated here from a hotel in Capri, which we were fine with. I had specifically booked a room at the other hotel with a jacuzzi for my pregnant wife since we were planning on doing a lot of hiking. They "Upgraded" the original booked room from the other hotel to a" junior suite with partial sea view". We were fine with it since it was going to have a jetted tub and AC as stated on their website. The tub did not work and we called reception to help. They came up and said "sorry it is not working and the handy man would not be here until after you leave" since we were only staying for one night. We also asked her about the A.C since it was hot and humid in the room. She responded that the island does not turn on the A.C until mid May. Which is not advertised on the website or we would've waited to come until then since my wife has a hard enough time sleeping anyways. There are also no nets on the balconies so when we opened the door to cool off bugs started flying in and it was really loud/bright being next to the street. For that kind of money the room does not reflect the quality you would expect from a "5 star hotel" with barely no view of the sea it was wild. upon check out they didn't ask us anything and just informed us that we paid in full and we were set. While my wife was using the bathroom later when we picked up our luggage they asked how our stay was where we informed them how it was quite disappointing and the receptionist responded by saying "oh... safe travels". I really do not know what makes this hotel think they are 5 stars aside rom most of the staff greeting us.... I did not notice anything that would set above a 3 star hotel.

The most important thing to state is that this is not a 5 star hotel. Do not book this hotel if you are a 5 star traveller. The location was amazing, and the staff were friendly but the AC did not work for one night, there was no water pressure. The rooms had a level of grime to them while still being clean. There was decent wifi. Overall, good experience but not polished.

We had lunch at the restaurant in the Main Street. It was lovely, good music, excellent staff and service. Craft beer, lasagne and ravioli caprese. Very enjoyable. Good prices considering it was a hotel too. The head waitress was very personable and professional.