Villa Creek Apartments

I moved in November 2024 and they put me in a unit they knew was infested with roaches and didn't tell me which is a law violation. Roaches crawling all over me and my children and they had the audacity to tell me I still had to pay rent. We were subjected to roaches crawling all over the ceiling, beds, all over us while we are sleeping and dropping into our food and drinks while we are eating. I had to throw away our wooden beds because the roaches made colonies inside our bed frames and now we have to sleep on the floor. The ceiling leaks and mold grew on the hall closet doors and maintenance just painted over the mold. I told the manager Jordan and he said they wouldn't do that and I had to provide pictures of the negligence .They don't repair things promptly and don't have professional maintenance men. They raise rent prices and force you to pay for valet trash and pest control that they never send out unless you call the city which is what I had to do. They moved me to a new unit that im currently in that is infested with roaches and they lied and told me this unit had no issues when in fact it does. When it rains water leaks from above the bedroom windows and all over our belongings as well as I have no weather strip on my door so bugs and I had a rat enter my home as well and they still haven't repaired it. I have to live in an unsafe and uninhabitable unit again and they don't care about taking any responsibility for their negligence. The property owners never answer and I've called the Code Compliance of Farmers Branch multiple times. They allow anyone to move in and there was a shooting right in front of my front door and they still allowed the people to live here . I'm trying to move from this place . DO NOT MOVE HERE ITS UNSAFE AND UNINHABITABLE

If they were 0 starts I will give that. I have been in constant contact with Villa Creek Apartments in regard to unpaid invoices, I haven’t been paid since last year in November 2024 and asked many times kindly to get paid for the work we did there. If you are a contractor I will not be doing business with them at all, they are very horrible and will not pay you and I’m a single mom that is trying to run her business and I don’t want another person to get scammed by them.

If I could give 0 stars I would, this new personal is 👎🏻 we were good when Jenny was the manager. They made us pay for the Cable & internet and now we don’t have the service I keep calling the office and they keep lying saying that the service was reactivated yesterday and I called the spectrum corporation and they told me that the office personal is not paying for the services anymore I DO NOT RECOMMEND THIS APARTMENT AT ALL!

These apartments are Horrible, Roach infested, water leaks and even more Horrible no A/C or Heating in some units! Other units have mold ,foundation problems, roof leaks . The property always looks like Trash mailboxes are torn apart, no locks on mailboxes, mailboxes falling out! I could go on but if you read my review TRUST me this place is a BIG 👎

This was by far the worst experience of my life! The apts are easy to get into but there is not central air! They will come up window units in and just let that be! They do not fix anything, the ladies in the office constantly lie and say they are sending someone and no one ever comes! I contacted code enforcement and was told there have been multiple complaints but they switch management and they have to start the investigation over! So they are never caught, the roaches are horrible!!!! No matter what you do the roaches are everywhere under the carpet in the fridge, cabinets everywhere! You pay for pest control and never see anyone! These apartments are HORRIBLE! Yes farmers branch police are back BUT SPEED PAST VILLA CREEK APARTMENTS! Please don’t waste your money here you are better off in a hotel than these apartments

Rat infestation in this apartments, after multiple calls and emails they never did anything until the unexpected thing happened I get bitten by a rat. Think about it twice before moving here besides the horrible maintenance they never fix anything, they will shut the hot water unexpectedly without notice and go a week with only cold water and blame plumbers for that, many roaches in the units, inside the units have mold that never gets fixed they only paint over it. I can go on but I definitely do not recommend this apartments unless you are in need. Update response: I can assure I do live in this apartment this issue was brought up to corporate and they believe I do not need to be compensated. The whole building is infested the neighbors are moving because they do not care to fix this. I have been in contact with Elizabeth Najera that by the way she never reached out again. Please contact her!

management is terrible. had a shower with no hot water, put in complaints about it but nothing was ever done. water pressure sucks also.

Over the apartments are cool but the old appliances barely work, one of the maintenance men are rude, super big water bugs come in old cracks 8 at a time because there was no fixing, smoking over here by one set and group of people and they blamed me where I don’t smoke because of my medical condition and I’m the only black in my unit put it together and was ready to evict me. The ac hasn’t been fixed in months and I have a baby now they’re ready to evict me but I’m living in horrible conditions I will be suing them soon. It’s hot and my child experienced sweating and outburst because of the no ac or units