Villa Creek Apartments

While I did not choose to live here, the leasing agent Roxanna was very sweet and helpful. I can only hope that where I do land that staff is as kind as Roxanna.

If I could give 0 stars I would, this new personal is 👎🏻 we were good when Jenny was the manager. They made us pay for the Cable & internet and now we don’t have the service I keep calling the office and they keep lying saying that the service was reactivated yesterday and I called the spectrum corporation and they told me that the office personal is not paying for the services anymore I DO NOT RECOMMEND THIS APARTMENT AT ALL!

These apartments are Horrible, Roach infested, water leaks and even more Horrible no A/C or Heating in some units! Other units have mold ,foundation problems, roof leaks . The property always looks like Trash mailboxes are torn apart, no locks on mailboxes, mailboxes falling out! I could go on but if you read my review TRUST me this place is a BIG 👎

Is it reasonable that there is no hot water for a month!!!!! You deserve a rating less than zero

This was by far the worst experience of my life! The apts are easy to get into but there is not central air! They will come up window units in and just let that be! They do not fix anything, the ladies in the office constantly lie and say they are sending someone and no one ever comes! I contacted code enforcement and was told there have been multiple complaints but they switch management and they have to start the investigation over! So they are never caught, the roaches are horrible!!!! No matter what you do the roaches are everywhere under the carpet in the fridge, cabinets everywhere! You pay for pest control and never see anyone! These apartments are HORRIBLE! Yes farmers branch police are back BUT SPEED PAST VILLA CREEK APARTMENTS! Please don’t waste your money here you are better off in a hotel than these apartments

I actually don’t know when this office is open, nobody is at office when I go there.

Don’t recommend anyone living here, if you place a work order it never gets completed. If you call the office to get some type of update regarding the work order they act clueless, not sure why if that’s their job, they should easily be able to pull up the account information.. They can’t seem to help in regards to any questions or concerns, they look at each other like a couple of goofys & nobody ever knows anything. Not sure who’s doing the hiring because the office has unqualified employees. Apartments are infested and the AC doesn’t work, some have actually been out of AC for weeks now and again the office staff doesn’t seem to care. All these 5 star reviews are fake so beware!!!

I’ve been living here for almost 6 months and the first week of living here I put in a request to fix several things and nothing has been fixed for the first two months of living here I did not have hot water my rent is extremely high for a one bedroom With no washer and dryer connections Nor a balcony and my home is currently 56° because my heater won’t stay on for longer than 10 minutes I’m Constantly calling and asking maintenance to come take a look and I’ve always been told he’s only working on emergencies for the last six months I’ve been here I’ve only seen one maintenance employee for the eight or so buildings they have and I currently have no internet, worst part is there’s never parking. You can get better anywhere else