Dishant Pabari
Google
Three star due to poor service and no staff who can assist in times when needed.
From the location and view point I can consider giving 5* but it is really not needed if you intent to go on tour for remarkable’s / coronet peak / million dollar cruise ride you will see the mountain ranges. Rather stay close to city so that you have an easy access to all amenities. This property is situated between airport and city, so if you don’t have any vehicle don’t go for this property or else you will keep booking uber for your essentials.
The room we stayed in had light issues, water leakage issue in bathroom issue which never got fixed not even until checkout and fire guard was requested and was provided but on the last day of the stay which made no sense and that too a light weight stuff for formality. Had a one year old baby with us they should have taken it seriously leather than just doing a formality end moment.
Everything is third party arrangements here so if you need any sort of service you are spending more and more dollars.
Be prepared to spend more dollars apart from the money you will pay for the view which is not really “THE” thing required trust me it’s all hype. If booking a room consider other options too as other property have mountain and lake view at much affordable price with all the amenities and services that one needs whilst on vacation. So make the bookings after reading the amenities and services included and not included when you book rooms in Queenstown.
It was our first time to Queenstown. We felt we paid money to villa de Lago only for the view , bed and facility of cooking food. Also, to note you got to clean and throw rubbish on your own so if you are okay to also do household jobs on your vacation then go ahead pay huge sum for the same routine.
OR book a proper hotel and get the amenities and services included in the package that one deserves while on vacation taking leave from work to rest.
No considerations on late checkout too so wrap up everything on time including throwing garbage.
We had a baby us and still no considerations on allowing us to get even an extra 1/2 n hour late checkout. The management should have been considerate but was not the case.
Overall, it was a pleasant stay but a tiring one too for my family and myself.
Good luck !
Folks enjoy hope the feedback helps and if you choose this property be prepared for the delays, spending more dollars and most importantly hire car and a car seat if you got a child.