Willemieke V.
Google
As a company that has hosted multiple yoga and movement retreats at Villa Epicurea, we feel it’s important to share our experience to help other retreat leaders and organizers make an informed decision.
We initially chose this venue because of its promise of exclusivity, professionalism, and a natural setting for deep, immersive experiences. Unfortunately, our expectations were not met—and our final experience was significantly below the standard any retreat host should accept.
1. Disruption Due to Construction & Misrepresentation
During our most recent retreat, we were told a sauna would be available—a feature we advertised to our participants. On arrival, not only was the sauna unavailable, but active construction was taking place throughout the retreat. Builders were on-site from early morning to late at night, with no prior warning. The noise severely disrupted the peaceful environment we aim to create and led to participant complaints.
2. Poor Communication and Financial Inconsistencies
We were charged unexpected and previously uncommunicated fees (e.g. for kitchen use) after our summer retreat. Despite multiple follow-ups, we had to wait months for a clear breakdown of costs. The final documentation only arrived long after our fiscal year had closed, creating real challenges for our bookkeeping and compliance. This lack of transparency made it difficult to trust the financial integrity of the partnership.
3. Lack of Respect for Exclusivity
Even though we booked the full venue for private use, we encountered other guests using the pool and shared spaces. This completely contradicted our agreement and disrupted the sense of safety and community that is essential to our retreats.
4. Breach of Privacy
One of the most concerning issues was the unauthorized sharing of private contact information. We were contacted directly by a third party who had been given our details and asked us to reschedule—despite our booking being confirmed nine months in advance. This was both unprofessional and distressing.
5. Aggressive Collection Practices
Instead of addressing our complaints or acknowledging any service failures, Villa Epicurea escalated the situation to a debt collection agency. Even as we attempted to negotiate a reasonable discount given the significant disruption, we were met with rigid, legalistic responses. In the end, we paid the balance simply to end the conflict—but were left feeling dismissed and disrespected as a client.
6. Hostile Neighbor Situation
Finally, future retreat hosts should be aware that a neighboring resident is highly intolerant of any outdoor sound. Even minimal music played during a yoga session on the terrace led to threats of police involvement. This makes the venue unsuitable for even the most respectful outdoor programming—a key part of most retreat formats.
⸻
In summary: while the physical location of Villa Epicurea holds potential, the management practices, communication style, and lack of client care make it very difficult for us to recommend—especially for professional retreats. What we experienced was not hospitality, but a transactional approach with little regard for client experience or trust. Proceed with caution and get every detail in writing.