Sherry D.
Google
The location is absolutely stunning, and we were pleasantly surprised with an upgrade along with a great off-season rate. Unfortunately, the experience was dampened by unfriendly staff, which took away from what could have been a wonderful stay. There was also an uncomfortable situation regarding a drink from the bar that they claimed we hadn’t paid for, despite it being part of an honor system monitored by cameras. To top it off, we had no hot water during one of our evening showers. Overall, the setting and value are excellent, but the service and hospitality could use improvement.