Villa La Valencia Beach Resort & Spa Los Cabos, México

The location of the resort is right on the beach. The resort itself is very new and kept in immaculate condition. As part of our package we opted for the all inclusive meal plan and it was totally worth the money if you intend to eat 3 meals per day at the resort w/drinks. My wife has a STAGGERING amount of food allergies. This usually means she can't partake in things like appetizers, desserts or many high end dishes. When we checked in we entered all her allergies into the computer system. We fully expected to have to go through the list with every server but the information showed up at every place we are when we scanned our wrist bands!!! That was awesome to not have to worry about it. Chef Esteban and his whole staff at Patron custom made dishes for her! He even made her chocolate cake she could eat (the first in over 4 years!) This was the first vacation in a long time where it felt like she could relax and eat like a real person with options that tasted amazing! We got to know SOOO many people and we took some Spanish classes to try and talk to them in their own language. Pretty much everyone speaks English but we wanted to try to be better visitors to Mexico and talk to everyone. There were so many people to list everyone and I feel bad if I missed some folks. Carlos the restaurant manager, Adriana the hostess, David from activities, Amelio Yoel, Eliseo, Jocelina, Luis, Cesar, Maximilian, Tatiana, Jesefina, Jeronimo and of course our amazing housekeeper Elideth. All of these people went WAY out of their way make our trip awesome. The spa facilities are great.Gym and pool are super clean. They have separate pools for kids and adults if you don't feel like getting splashed during a swim by a toddler. The movies on the beach at night were really cool and not many guests showed up. They even made popcorn. Super cool. Resort provided us transportation to and from the airport. Overall it was one of the most relaxing vacations I have had in years in one of the most picturesque places you can imagine.

My family and I stayed on property for a week and enjoyed the accommodations. The service was average for a Cabo resort. We have traveled to Cabo several times and this was our first try for the Villa properties. We won’t be returning. The travel “deals” they promised all came with exceptions that they don’t disclose to you until you check out. Here are some examples of the “bait and switch:”|1. “free daily lunch” it’s only applicable if you close your tab before 4:30pm. Regardless if your family is enjoying pool time and keep your tab open. If they |2. “$100 off dinner” it’s only applicable for a dinner for 2 that you have to “book” as a special event|3. “Spa coupons” they may give you one per day but you can only apply it for massage services that are valued at $85 or more for one person- limited services |4. $30 daily dinner credit this get applied but literally just offsets the “service charge” that gets added to all your bills ||We were willing to overlook our room not being ready when we arrived - still being cleaned and the bar wasn’t stocked. But when we were closing out our tab at the end of the stay and were told that we couldn’t use any of the benefits they promised, we had to make sure others were aware to ask for clarification upfront. ||We sent a survey response and email to the Villa group and were not surprised that we have not gotten any follow up back. They are really trying to promote this property with their membership sale so be prepared for the sales pitch when they offer you the free drink in the lobby.

Stayed at Villa Valencia for 3 nights. Although I have been to other resorts in Cabo, my friends and I wanted to try this hotel due to it being a brand new hotel and the lazy river was a bonus. The hotel room, amenities such as lazy river and food were good. The steak house for dinner was our favorite and for lunch we liked the Italian restaurant that had a lot of good seafood options. While it is a good hotel with a lot of new features there were a few places where it came up short. The first area of improvement is the customer service and friendliness of the staff which were lacking from the concierge to the pool staff. I just didn’t see any enthusiasm or friendliness from the staff as I am accustomed to in all Mexican hotels I’ve stayed at. Additionally, the lack of accommodations for late check out or any alternative was not entertained for neither of our two rooms despite asking in advance. For those traveling with kids the staff at the kids play room are friendly but it’s a very small kids space. Our room was great, however one of the TVs didn’t quite work during our stay. In conclusion, while the food is good, and amenities are new the service needs improvement.

Amazing food, gorgeous pools, great service. The hotel and outdoor space is immaculate, constant work around the clock to keep the grounds and rooms clean. Friendly staff and great hospitality. The buffet has a lot of traditional Mexican food which we loved — I do think it would be hard to eat here as a vegetarian or vegan and also a lot of things have pork in them. We were worried about bad reviews but this hotel exceeded our expectations. FYI you cannot swim in the ocean but there is a beach to play in the sand. 10/10

Front guest services is great. Manager Rolando handled every detail for two weeks. He is actively engaged in maintaining a top star resort. The bellboys Noe and Isaac make sure everything goes smoothly at check in and check out. The front desk staff work really hard, but Carolina always has a smile on her face both check in and check out. These people stand out to make a great experience even better!

Title: A Memorable Experience at Villa La Valencia with Trafic Tours – A Solo Traveler’s Perspective I recently visited Cabo and stayed at Villa La Valencia, which was a stunning resort with plenty to offer. My trip included transportation and tours through Trafic Tours, and I wanted to share my experiences, especially for other solo travelers. 1. Accommodation at Villa La Valencia: My stay at Villa La Valencia was wonderful overall. The resort offers beautiful views, excellent amenities, and a relaxing atmosphere. The room was comfortable, and I appreciated the spaciousness. However, I did have a strange situation during my stay. A maintenance person entered my room, even though I never put in a maintenance request. When I asked, the staff member mentioned something about the Bayaday toilets (which I didn’t need fixing), but the unannounced entry was unsettling, especially as a solo traveler. Fortunately, it didn’t escalate, but it did make me more aware of my surroundings. I’d advise solo travelers to always double-check who is entering their room and ensure any maintenance requests are confirmed beforehand. 2. Trafic Tours (Transportation and Excursions): I arranged my transportation and some excursions through Trafic Tours, and my experience was a bit mixed. The tours themselves were enjoyable, and I had a great time exploring Cabo, but I faced some communication issues. I reached out to Fernando to confirm a pickup for a scheduled ride, but he said that no changes could be made to my plans. I sent a message saying “thank you for everything” and then about 20 minutes later told him I no longer needed the ride, yet I received no response at all. It felt odd, especially after I took the time to follow up, and I started to wonder if they were even planning to pick me up at all. If you’re a solo traveler, I recommend confirming all details well in advance and staying proactive with communication, as things might not be as smooth as expected. 3. Timeshare Presentation: A minor challenge I encountered was with the timeshare salespeople at the resort. While I wasn’t interested in attending a presentation, their persistence was noticeable. As a solo traveler, I recommend politely but firmly declining if you’re not interested. A clear “no” worked for me, but it took a couple of attempts. 4. Transportation Issues: As mentioned, my experience with Trafic Tours’ communication regarding transportation wasn’t ideal. The lack of response from Fernando after I informed him I no longer needed the ride made me question whether the company was really going to pick me up or not. I was able to sort out alternative transportation on my own, but it would have been much smoother if the communication had been clearer. 5. Final Thoughts: Despite a few bumps along the way, my trip to Cabo was a great experience. Villa La Valencia is a beautiful, peaceful place to stay, and the tours and transportation through Trafic Tours provided great memories, even with the minor hiccups. Just be mindful of maintenance staff entering your room unexpectedly, the timeshare salespeople, and confirm all transportation and tour details early. Cabo is an amazing destination, and I would definitely return!

Our trip was amazing and one of the best experiences was our rooms being cleaned beautifully. All 7 days the 2 bedrooms where cleaned and treated with love and respect by the staff. We would like to point out “Loyenza Garcia.” Thank you for making our suit clean and beautiful every day. Suit 4415/4414 was sparkling every day and was a pleasure coming in from a long day and seeing our suit Mui Bien. 😃

There was potential but I had a horrible experience. I’m still here writing a review because I’m so upset. The first day we got here they offered us $300 credit if we went through a 90 minute time share presentation. That’s a lot of money in my family so we thought, let’s do it, never having had this experience before. Let me tell you. It’s not worth it. 90 minutes turned into over 2.5 hours and it was like they were trying to sell us a house. There’s just no way we could afford it and we had not even had the chance to experience the resort yet. We tried to leave several times and they wouldn’t let us, handing us off to the next person to present yet another offer. It was a nightmare. More upsetting was the fact that I specifically asked for the house keepers not to enter our room while my teen daughter was in there alone. And they still did!! My daughter was alone while a house keeper serviced the room when I asked for them not to while she was alone. Well in retaliation——they have not come back since. We’ve been here 3 days and they have not serviced the room properly a single time. Worst service ever. Additionally there are not enough pool chairs for everyone so if you want one for you and your family you must wake up at 4AM and put your stuff on one or you won’t get one. Horrible. The food has been meh. Not worth it. The only thing they have going for them is the warm pools and the lazy river. But pls don’t be fooled by the timeshare presentations—— not even worth $300 credit! Run and save yourselves!