Villa La Valencia Beach Resort & Spa Los Cabos, México

This hotel advertises that it is an all inclusive hotel but has something called a European plan that’s not all inclusive. When we arrived we had to pay an additional $900 per person because we were unaware. They also charged us taxes after we left that we were unaware of (I’ve been to Mexico 13x and never dealt with that) Service was very slow especially at the Italian restaurant, also waited 20 minutes for guacamole and chips by the pool. Food was okay. Not much to do other than hang out by the pool which you have to wake up early before the boomers to get a good spot. You also have to sign a check every time you get something, even with all inclusive wrist bands which was annoying. It was beautiful but I don’t think I’ll ever come back to this resort.

This was our second stay at a Villa property as a family member is an owner so we knew what we were getting ourselves into. The rooms, grounds, and pools are very nice. The poolside service is the best part of it and the day time food is passable but not great. Beds are comfortable and the bidets are a nice touch-you’ll need them after eating there. Do not ever agree to the time share presentation, we made that mistake the last time- they hold you hostage for hours. We spent several days traveling around Baja before this part of the trip and ate amazing and well priced foods but contrastingly, the food at the Villa is bland and mostly just plain bad. The buffet is particularly disappointing. We ate at the steakhouse on our last night and I asked many questions about the oysters which I was assured of the freshness. After eating 2 with off flavors I did not have the rest but I was seriously Ill for days after that meal. The ‘premium’ up sells are ridiculously priced and we were basically fleeced on a higher priced wine than we ordered at the Italian restaurant and we’re unable to get it refunded. The restaurants are all very understaffed and service took close to 3 hours which was too long for the small children in our group. The place has real potential but you can tell that management cuts too many corners to protect their bottom line. Also, there is always a black flag at the beach due to strong currents so you’re stuck in the pool.

I don't recommend this resort because of its services. Food and drink availability is very limited. We had the all-inclusive package, but there was no buffet for lunch or dinner. So, if you are traveling with children, you have to wait for food. Between meals, there are basically no options for eating and enjoying yourselves. The children's room is small, and there is nothing to do near the lazy river. Their main restaurant is supposed to be walk-in, but we were unable to dine there. The food quality is good, but the service is terrible. I don't recommend it. The location is fine, but nothing special.

This is our second time here and it's a very beautiful place. The restaurants on site are wonderful, and the beach is beautiful. The pools are lovely as well. If I had only one complaint, it would be that you're not allowed to swim in the ocean here due to currents, but it looks like it could be managed by more able swimmers. Also, it's a quick 15 minute ride into either San Jose or San Lucas, So that's likely what you'll need to do if you want to eat off property.

They shouldn’t call this place resort, at best you can call it nice apartment building with small pools. Don’t be fooled by five star reviews, most of these are written by the poor people who got sucked into timeshares. Most resorts offer you drinks at arrival and this resort gets ready to sell you timeshares appointment as soon as you check in. The food was absolutely inedible. As someone who’s travelled extensively across Mexico, this was the worst food I ever tasted in this country. The drinks are mostly poorly made since the bartenders are not definitely not properly trained. The service at the restaurants also did not help at all, we waited for long periods of time for cutlery while our food got cold. The pros: location and cleanliness. Do not expect good food here. There are also screaming misbehaved children causing chaos pretty much everywhere.

This was our first time at this resort. And I should preface this with we are NOT members of the Villa group. I chose this resort for the Lazy River. It did not disappoint! The river was awesome! We opted for the all-inclusive option. I thought it was a great deal, considering the a la carte prices for the on-site restaurants -- which were FAR better than any all-inclusive food I've ever encountered! The infinity pool was incredible. I've seen infinity pools before, but this one topped them all! I had loaded up on books for my vacation, as I enjoy reading by the pool. Didn't even finish one! Way to much to look at! The WHALES just off the beach stole the show! And Marcos ( the pool server) was always nearby to take your order! Plenty of activities! From the daily Aqua Aerobics (Manuel was great!) to the power walk thru the lazy river in the OPPOSITE direction. FUN!! and NOT easy! Of course the perfect weather had something to do with it! The ONLY downside was that with the all-inclusive option, you still had to wait around to 'sign' for your bill (even tho it was $0). And since not everyone was A-I, there wasn't any just 'grab-n-go' food (or coffee). Everything had to be signed for - even the drinks by the pool. That was too much. Couldn't just leave when you were ready - Had to wait to sign. But overall, the resort completely exceeded our expectations. From the easy check-in process to the check-out. And the push to tour/join/buy was Not the hard sell that I was anticipating. Just a perfect vacation! OH - suggestion....if you want a lounger near the infinity pool, be sure to be out there BEFORE sunrise! If you're not, you'll have to choose a different pool. But no worries, there are lots to choose from!

This resort is part of the Villa group. We are thoroughly enjoying our stay here. The lazy river is amazing along with the Infinity pool that looks out onto the ocean. We were able to relax in the Infinity pool while watching the whales go by. The service here is really fantastic. I highly recommend this place for families. It is a bit off the beaten path sandwiched between San Jose del Cabo and Cabo.

I recently stayed at this hotel, expecting an all-inclusive experience as advertised, but was thoroughly disappointed. First and foremost, the claim of being an "all-inclusive" hotel is completely misleading. Many services and amenities that should have been included came with extra charges, which left me feeling deceived. The room itself was another letdown. The beds were extremely uncomfortable, making it hard to get a good night's sleep. On top of that, the hotel lacked proper facilities. The gym was poorly equipped, with only a few outdated machines and not much else, making it difficult to maintain any fitness routine. There were also hardly any activities for adults, and even worse, nothing for kids. The hotel felt like it was trying to offer the bare minimum while over-promising in its marketing. To make matters worse, the staff were consistently rude and unhelpful. From the moment I checked in, it seemed like they were irritated by any basic request or question. Hospitality is supposed to be a hotel’s strong point, but the staff here made the entire experience feel unpleasant. Overall, this stay did not meet my expectations at all. Between the inaccurate advertising, uncomfortable accommodations, lack of facilities, and the unprofessional attitude of the staff, I cannot recommend this hotel to anyone looking for a relaxing or family-friendly experience. Save your time and money by looking elsewhere.