Villa Lario

My husband and I just stayed here for our honeymoon and we absolutely loved it! The service was fantastic (we asked for a couple more bottles of water and within 2 mins we had 6 bottles of water delivered to our room) and the staff were so kind! They did an outstanding job making sure we were taken care of and felt at home. It was also one of the most stunning places we have ever stayed and you can tell it is kept up very well. We had a hard time leaving and will definitely be back!

I am so upset that I have to write this- but it would be wrong if I didn't. ||I must preface my remarks by saying that the front office staff were extremely polite, professional,and real nice people. That being said......||I have certain dietary restrictions that require me to bring outside food to the property. Nothing new- been doing it for decades. The hotels have always accommodated- helping with the storage and arranging through room service to heat it. Never a problem. Ever. Always arranged in advance- no surprises. If a fee were involved, I would always be happy to pay.||And then-welcome to 2025, at this property. Arrangements were made. The staff was very cooperative in the arrangements. They had done it before for people with allergies or certain food restrictions. All good. I had my food delivered from Milan- I spent well over $700 for 3 nights' worth of dinners.||Then I get a call from someone - not sure who - that they will not do it for me. They are too busy in the restaurant to heat it. I told them that all was prepackaged- no need to do anything other than throw it in the oven-as was discussedd before I came -that's it. No plating- nothing- just heat it and send it to my room as is. I will wait until they are not busy - and if need be, I will eat dinner at 4 pm. ||NO- they will not do it. Even though I was told differently. Even though they do it for people with other dietary issues. But in my case -no. Why? Perhaps because it was Kosher food? Just guessing. Not sure why that should make a difference. As I said, all was double wrapped- ready to be heated up. So why would Kosher be different than other dietary issues? Hmmm- dare I say? No way- can't be.||Yup- I guess Kosher = _________.||SHAME ON YOU.

We have been coming to Villa Lario now for 5 years, always for our special occasion. This year, it was clear that we would go to Villa Lario for our honeymoon and it did not disappoint. We booked the tower suite, absolutely loved the room and the views. It’s a great place to recharge, we always meet other interesting guests and enjoy coming here to unwind and relax. We can’t wait to be back again next year!

My partner and I stayed at this beautiful hotel at the end of July and we had the most amazing experience. Everything about this hotel is so picturesque, we stayed in the corner suite which had many windows overlooking the beautiful lake aswell as a balcony. Staff were very lovely and helpful, food and drinks were amazing. It was truly the best stay, would highly recommend

Visited from a Friday to Monday in June. Elegant and luxurious location, attentive staff and an exceptional restaurant. We had a spacious lakefront room with terrace and fully air conditioned which was great as it was quite hot during our visit. Hired a driver from Milan airport as we didn’t want to manage driving and parking over the weekend. Toured the lake and visited Bellagio and Como by boat. Will definitely return and would highly recommend.

I recently stayed at this hotel for two nights. During the process of moving my luggage, my tablet PC was completely destroyed—it no longer turns on—and a cherished bottle of wine, which was a gift from a close friend, was broken. As a result, my clothes and bag were also damaged. However, I have yet to receive any response or offer of compensation from the hotel. The hotel is composed of multiple buildings connected by elevators, making luggage transport quite difficult. Despite this, only one staff member was assigned to handle all of my belongings—unacceptable for a long-term traveler carrying multiple bags. This likely increases the risk of damage, and yet the hotel seems completely indifferent to such incidents. In addition, compared to other hotels in the same price range, this hotel appears to be severely understaffed. At the restaurant, it took an unreasonably long time just to place an order, and the staff were clearly overwhelmed throughout the entire mealtime, making it impossible to enjoy a relaxed dining experience. To make matters worse, when we ordered the same pasta dish we had enjoyed the night before, it arrived tasting completely different—so much so that all four of us at the table were genuinely shocked.

Unfortunately my only good thing to talk about was the food and the staff. The rooms, mainly the Pavillion is directly next to a massive construction project that NO ONE mentioned. Every morning at 6:50am we were rattled by jackhammering - it was like it was coming through the walls! One of our guests staying in another villa experienced zero air conditioning for their entire 3 day stay. The property management didn't seem to care, or shall i say they didn't care at all - not about the absurd amount of construction and the no air. In fact, the front desk lied and never had anyone contact us or offer any adjustments to our final bill. I would highly recommend to whoever reads this to NOT STAY at Villa Lario unless they have the construction completed. It looks like a 5 year build to me - make sure you ask, or you will regret it when you try and get some sleep on a beautiful Lake Como vacation! The food was amazing! The servers were amazing! That's all that was good and unfortunately didn't outweigh the entire experience that was ruined by construction and guests that were not attended to appropriately.

Hotel with a beautiful view of Lake Como. Rooms are esthetic and comfortable though the light switches are a little odd. The staff is very attentive and helpful. The dinner was well presented but in general not quite to my taste though i have a difficult time finding an exact fault. We took a pleasant walk along the shoreline. The hotel frequently hosts weddings.