David Rodriguez
Google
Villa Marina Capri has the most amazing staff that truly knows how to welcome guests and make them feel special. From the moment we walked in, we were greeted by a warm staff, who seemed happy to have us at their resort. As soon as we checked in, we were given a tour of the campus and all of the amenities. This was such a unique experience, because we have been to numerous resorts where you’re handed your keys and given a map to where you can find things. No one has ever taken the time to walk us through and guide us through their location. Upon arriving to our room, we had a hand written welcome letter to thank us for choosing them for our visit and 15 year anniversary celebration. Amazing first impression.
As for our room, everything was clean, organized, and very elegantly decorated. The views from the balcony are incredible and highlight the beauty of the island of Capri. The rooms are spacious and have everything you need to make yourself at home and relax.
We also had dinner at Ziqu and the staff was very attentive to our needs and made sure that we had a wonderful dining experience. They even accommodated a special request by sending our food to our room because we unfortunately had to end dinner early. Before we arrived to our room, our dinner was nicely plated and awaiting our arrival.
To add the the extraordinary service, we had communication with the concierge staff via what’s app and it was like having a personal assistant and guide of the island. All of their recommendations were fantastic, all of our transportation was arranged, and they made the our time in Capri extremely enjoyable. They sent us to Godò Capri for drinks, and that bar also hit the spot. It’s incredible how they are able to marry this ancient island with modern and elegant designs. The bar tenders were familiar with the staff from Villa Capri and they mirrored the same fantastic service as our hotel staff.
In addition, the bar staff at Villa Marina was excellent as well. They had two young gentlemen who represented the hotel well. They served great drinks, gave us insight into the island and nightlife and made us feel welcomed just like the front office staff.
Lastly, we had transport arranged with the hotel prior to arrival, and before departure. The transport staff was no exception to the excellent service that Villa Marina strives to achieve. Our driver was kind, helpful, and like everyone else, very insightful about the island and its lifestyle.
Overall, Villa Marina Capri has been our most memorable experience in ALL of our travels. We have never been made to feel so special and welcomed and would highly recommend anyone looking to visit Capri to stay on this beautiful campus.