Xiang Li
Google
I enjoyed a wonderful weekend stay at the Melia Villa Marquis, and from booking to departure, the experience was exceptional. As a Melia Gold member, I felt warmly welcomed even before arriving, thanks to prompt and courteous email interactions.
Upon arrival, the hotel immediately felt luxurious yet homely. The reception staff greeted us warmly with refreshing drinks, and effortlessly handled our luggage. We were pleasantly surprised with a room upgrade—a distinctive and technologically advanced room featuring intuitive controls via smart screens conveniently placed near the bed. While the room wasn't the largest or newest compared to other five-star hotels, its charm and smart technology made it memorable.
The hotel's attention to detail truly elevated our experience. Celebrating my wife's birthday, we were touched by thoughtful gestures throughout our stay—a surprise birthday cake with a French "Happy Birthday" song at breakfast, personalized greetings from staff, and delightful surprises delivered to our room including cake, drinks, and handwritten cards recognizing both her birthday and my gold membership.
Breakfast was served in a beautifully designed restaurant blending buffet and à la carte options. Though the menu selection was basic, the buffet showcased genuine effort towards a five-star experience. Special thanks to the restaurant hostess whose warm, welcoming demeanor brightened our mornings, despite minor language barriers.
In short, Villa Marquis offers a distinctive, luxury experience that stands out from typical five-star chains. If you're seeking a memorable stay filled with personal touches and genuine hospitality, this hidden gem is highly recommended.