Olivia R.
Google
I had the pleasure of staying at Kempinski Nairobi for four nights, and I can honestly say it was an exceptional experience. From the moment I arrived, I was greeted with warmth and professionalism, making me feel instantly at home. The hotel itself is stunning, with elegant interiors, comfortable rooms, and every amenity you could wish for.
What truly made my stay unforgettable was the incredible team. Everyone I encountered was friendly, attentive, and genuinely caring. Special thanks to Simon, Martin, Alvin, Richard, Wyclef (the driver and security), Frantz, Eric, and Fredrick – each of you went above and beyond to ensure my stay was perfect. Whether it was guidance around the hotel, assistance with planning my day, or simply a friendly smile, every interaction left a lasting impression.
The attention to detail, impeccable service, and warm hospitality made me feel not just like a guest, but like I was part of a welcoming family. I left feeling refreshed, valued, and inspired to return.
Kempinski Nairobi is more than just a hotel – it’s an experience. I wholeheartedly recommend it to anyone visiting Nairobi.