Villa Sassa

Very nice hotel well located, easy access to the city center and lake by public transport or even on foot in 10 minutes. Beautiful rooms with partial view of the lake from the beautiful balcony and in our case mainly on the Monte Bre. Very attentive, helpful, friendly and very polite staff. Beautiful hotel and excellent experience, to recommend!

We had a wonderful experience here with our family. The free train station shuttle was a great bonus. When we arrived our driver was there waiting for us. The return shuttle in the morning was prompt and comfortable. Breakfast was delicious with gorgeous views of the lake. The walk downtown fort east and safe for us. People with mobility issues should get the Ticino Card from the front desk for public transportation. Everyone was warm and helpful. I highly recommend.

View from the rooms is great but location itself is not ideal if your walking everywhere, then again with the lovely grounds you might just rent to stay in. They provide you a lovely bag, bathroom and flip flops for use during your stay. Place was mostly clean, the beds were good and the obvious, but none of the counters in the bathroom had been cleaned and you could see the toothpaste and glass rings from the previous guests. The breakfast is luxurious and delicious. The staff go out of their way to be helpful. I'd return to this hotel in warmer months to benefit of their lovely gardens.

View, service, spa, fitness, friendliness was top notch. We also got a good deal on the room which had a balcony out of this world and as an extra plus had own kitchen. Location was relatively close to city center so no problems in experiencing the great city of Lugano. We will for sure come back.

Wonderful place on a hill with excellent views. Parking for free. Spa is small but relaxing. There is an 16+ part for each gender and a swimmingpool where also children can play. The fitness offer is great. Breakfast also excellent. The dinner is tasty though we had to wait 1 hour for the food (with a child). That was a bit long. It was already our 2nd stay and given the chance we will come back!

We had a wonderful time here. The suite was huge and had incredible views from the balcony. It was quite a walk to restaurants and town in the heat, but the Ticino ticket gives free bus rides so we used that a lot. ||||Breakfast on the balcony with lake views was a highlight. Great selection of hot and cold food and lovely coffee and service. The pool is also fabulous with plenty of sunbeds and towels. Not a huge choice of bar food for the kids but we had paid for a kitchen so we were able to go and get food when we needed to. ||||I had noticed some reviews mentioned that there were areas that needed some care and attention, perhaps there are but it didn’t detract from our stay. Staff were super friendly and helpful and the wellness centre was incredibly well equipped if you are into a health kick on your holiday! ||||The whole area is stunning and I would highly recommend.

Villa Sassa!!! I don’t understand all the negative reviews… I just checked into my room at Villa Sassa, and I have to say it’s beautiful, welcoming, and full of charm. The staff is amazing, especially Roxanna at the reception, who shines like the sun, greeting you with a warm smile. It feels so good after a long journey! Working in hospitality myself, I must say this place is top-notch. Don’t change a thing! Thank you, Roxanna!

Not sure if others have been staying at the same hotel, we had a lovely stay- the view and pool area are stunning. |Room was lovely, spacious and with a balcony.|We liked the small touches- separate shampoo and conditioner and breakfast they have a bottle of Prosecco open if you want a buck fizz, a well stocked mini bar, dressing gowns and flip flops. Pool towels and loungers are easy to get.|Breakfast options were great, lots of choice especially of pastries. We ate in the casual restaurant and the food was good quality. |The only suggestion I would have is that I was quite tired when we arrived and the receptionist fired a lot of information at me about times for restaurants etc- I think an orientation sheet, maybe with a map and times or services on offer may have helped as it took me a while to get my bearings. They also offer a free shuttle to and from the train station. The walk to town is hilly, takes about 20 mins.

The hotel villa Sassa is definitly well placed on top of Lago di Lugano with a wonderful view on the lake and the mountains. Some of the many rooms the hotel must have are close to a quite noisy street. The infrastructure is definitely of a 4 star hotel - especially good and really also state of the art and very spacious is the fitness area. That's probably also one if the reasons why the Swiss national football team (Nati) is also staying in this hotel when they have a match in Italy. The infrastructure of the rest of the hotel is from the 80/90ies but the prices definitely from a todays 4 star hotel. In oder words - a quite good hotel but way too expensive for the outdated infrastructure.

Spectacular, Gorgeous Setting with Two Safety Issues The setting of this hotel, and the huge balcony off our room with gorgeous views of Lake Lugano and the mountains, make me hesitant to raise two safety issues that might deter some. There was only one stairway in case of fire. It's odd that this is allowed in Switzerland of all places, but the layout of the hotel is rather unconventional in that the reception desk is at ground level and then guests take an elevator down a level which is linked to several buildings and you take an elevator up to your room in one of these. The website says that part of the complex is for long-term residents, part a conference center, with part serving as a conventional hotel. Second safety issue was entrance and egress from the tub/shower. A fixed partition meant that you had to step into the sloped bottom at the end of the tub. I braced myself on the nearby sink but I always found my feet slipping slightly on the wet surface as I climbed in and out. This setup should be corrected and grab bars installed. We did have wonderful meals in the hotel restaurant and the breakfast was excellent with (again) those breathtaking views. There is a very nice pool which also has a great setting. Be sure to ask at the desk for the free pass on local busses (bus stop just outside the hotel to center of town), as taxis in Lugano are outrageously expensive (one relatively short ride to a restaurant cost $60 one way!). Would I stay here again? Quite possibly (life has its risks), and it's too bad I have to identify two shortcomings.

The hotel is great in (almost) all points. We had a veeeery spacious and nice room with a beautiful pool and lake view (I guess we were upgraded). The room and the hotel in general are very clean and in good keep. The staff is very attentive and always ready to help. The gym, swimming pool and jacuzzi are nice, too. Breakfast is great, there was almost everything you might wish, incl salmon and Prosecco (though I did not try it). Cappuccino is tasty. Some shortcomings: cold water in pool, only separated saunas for men and women, lack of frish fruit for breakfast (fruit salad is sugared), no chicken cold cuts (only pork), dinner was rather dissapointing (no choice for the main course, small portions as for a normal man, the atmoshere of wanna-be-classy). All in all I enjoyed my stay in Villa Sassa in Lugano and would recommend it for a stay.

This place has an amazing gym and a nice pool and view. Location is not ideal, nothing in the immediate neighborhood but very close to train station. The rooms can be very nice and spacious depending on where you get located but only if you get an upgrade. The food is decent, particularly breakfast but they run out of pastries very fast....apart from these things the service is very bad given the price. They are not accommodating and they don't provide the service they should given the price. Their bad service outweighs their amenities which is kind of frustrating (hence the two stars) because the place has potential to be a really nice hotel overall.